Lead Product Designer

As a Lead Product Designer at Metaplane, you’ll own the design process and strategy for the entire Metaplane platform. You’ll work with our customers to deeply understand the challenges that cause them to fight fires on a daily basis. Then you’ll collaborate with our co-founder and engineering team to research, scope, and design workflows that solve these problems. In doing so, you’ll help data teams preserve trust in the data that powers their entire business.

The primary focus of this role will be designing interfaces and workflows that help data teams monitor what is most important across their data platform, visualize the behavior of their data over time, make sense of the dependencies between their data systems, and automate identifying and fixing data incidents. You’ll ensure we can ship software that transforms the way data engineers do their jobs every week.

If you’re excited to lead design at a fast-growing Series A startup, including the opportunity to eventually build a team, we’d love to hear from you.

9:30 AM – Conduct a user interview with a data engineer to gather feedback on a flow that helps data engineers roll out monitors with less manual effort

10:30 AM – Collaborate with the engineering team to prioritize what features we should focus on for a new integration

11:30 PM – Strategize with the Head of Product about the product roadmap based on product usage data and customer feedback

12:00 PM – Present mockups for a better onboarding flow at Metaplane’s All-Hands meeting

1:30 PM – Heads-down design time

3:30 PM – Problem-solve with an engineer about a technical constraint that popped up in a feature they’re working on

4:00 PM – Chat with the customer success team to identify pain points and potential design solutions based on their recent conversations with users

• You have 5+ years of experience in product design, interaction design, UX design, and information architecture for SaaS products geared toward technical users
• You love working closely with engineers to build amazing products, and understand when a quick fix to unblock the team vs a deep dive on a gnarly problem is needed
• You excel at listening to customers and driving product direction based on their needs
• You can balance moving quickly and unblocking engineers with longer term, strategic design decisions
• You’re methodical and organized, and thrive in a role with a lot of variety in the day-to-day work.

• Have experience designing for monitoring/observability platforms or tools used by data teams
• Have worked in a startup environment
• Have a strong portfolio showcasing your ability to solve complex user problems through design

• High autonomy, high trust environment
• Collaboration and support with a close-knit team
• Remote work with quarterly offsites (and, if in the Boston area, the opportunity to work in person however many days per week you wish)
• Benefits include:
  • Competitive salary and equity
  • Fully covered health, dental, and vision insurance
  • 401(k) plan with employer match
  • Generous PTO
  
  

“Metaplane has become a critical part of our stack. It gives us visibility into issues before they become problems for the larger org and saves us countless hours. Metaplane gives our small team incredible leverage to be able to punch above our weight class.”

“You guys have built a great product with real tangible value.”

“I am really grateful for Metaplane. We’d be driving blind without it. It’s legit catching late stuff or incomplete data, not so much things like dbt calculations gone wrong, just a ‘shit shit shit shit’.”

“Metaplane is hands down the easiest and most useful data observability tool on the market.”

“Metaplane is a product designed by a team that’s extremely knowledgeable and empathetic about the plight of the modern data professional. They are building a best-in-class tool they are strongly opinionated about.”

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