Lodging Facilities Manager

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization’s policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Under the direction of the Senior Lodging Facilities Manager the Lodging Facilities Manager has the overall responsibility for the ongoing maintenance of the Taos Ski Valley Lodging and Property Management properties and all its operational components and maximizing the energy and water efficiency of each building. This includes ensuring a first-class facilities management program, the management of various construction projects, the effective use of building management systems (Building Automation Systems, Energy Management systems), providing exceptional leadership to a maintenance staff of approximately 9 staff members, preparing long-range plans, effective vendor management and expense management. This position is responsible for the administration and execution of policies, procedures, and programs that ensure the immaculate maintenance, repair, and operation of equipment and systems as well as reducing the buildings carbon footprint.

Essential Job Responsibilities:

• Works with Senior Lodging Facilities Manager to manage all maintenance aspects of the Taos Ski Valley Lodging properties.
• Ensures that maintenance order registers are completed daily and in accordance with statutory regulations and established protocols and procedures.
• Oversees the timely repairs, minimizing any disruptions to the operation.
• Oversees and directs the preventive maintenance programs to ensure that all equipment performs at optimal efficiency and longevity.
• Ensures proper implementation and upkeep of the work order system.
• Regularly review reports to analyze and identify solutions for recurring problems.
• Works with the Management Team to ensure the daily operational needs are met.
• Work in close association and cooperation with other Departments to help achieve our common goals including reducing our carbon emissions and water usage.
• Effective use of building management technology including the EEMS system, Building Automation System, metering, Preventative Maintenance Program (PMP), and more.
• Builds and maintains positive working relationships with all local and/or county building and emergency services officials, staff, tenants, vendors, personnel, and Senior Management.
• Partners with Security to ensure that emergency needs are met.
• Sound decision-making on property logistical issues and expense approvals/controls.
• Maintains a well-defined and organized system for inventory, maintenance, and storage of all tools, products, materials, and equipment necessary to effectively operate the Department.
• Possess and maintain a thorough understanding of industry and stay abreast of industry trends.
• Have a clean and neat appearance always being mindful you are in a guest-facing hospitality position.
• Performs other duties as assigned.

Skills and Qualifications

• Prior use of modern building systems including Energy Management systems, metering, Building Automation Systems, and preventative maintenance software.
• Understanding and knowledge of accounting practices, skills, and terminology
• Ability to read and interpret blueprints, contracts, and legal documents
• A thorough knowledge and understanding of HVAC, electrical, plumbing, elevator/escalator, telephone/data, internet, fiber optic, CCTV, and fire protection systems
• Knowledge and experience with computerized preventative maintenance software, building automation, and life safety systems
• Ability to work positively and productively with contractors and building officials
• Proficient at fostering teamwork, problem-solving, and motivating the team with high emotional intelligence (empathy, leading by example, and relationship building).
• Strong written and verbal communication skills with attention to detail.
• Advanced time management and organizational skills.
• Proficiency with UKG for HR actions, scheduling, timecard approval, and reporting.
• Ability to create and refine processes that highlight company values of Enjoy. Protect. Give.
• Willingness to give and actively seek feedback to improve leadership skills (self-awareness, social awareness, and relationship management).
• Knowledge of company policies, benefits, and procedures.
• General knowledge of various employment laws and practices.
• Strong problem-solving and analytical skills.
• Consistently demonstrates Taos Ski Valley’s 7 Leadership Behaviors, mentoring team members and aligning departmental efforts with these core principles.

Qualifications/Knowledge

• A minimum of 3 years of facilities-related management-level experience in a Hotel, Resort, or comparable environment is required. A multi-property background is preferred.

• Prior use of modern building systems including Energy Management systems, metering, Building Automation Systems, and preventative maintenance software is required.
• Bachelor’s Degree in a Facilities, Engineering, or related field is preferred.
• Strong technical knowledge of systems used in current facilities management practices
• Technical certifications in the area of Facilities Management are preferred
• Understanding and knowledge of accounting practices, skills, and terminology
• Computer skills, including Excel, and Word, and knowledge of a corporate email system
• Ability to read and interpret blueprints, contracts, and legal documents
• Thorough knowledge and understanding of building systems, HVAC, electrical, plumbing, elevator, telephone/data, cleaning procedures, electronic lock, CCTV, and fire protection systems
• Knowledge and experience with computerized preventative maintenance and work order software, building automation, and life safety systems

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Background Check:

Positions dealing with children, of a safety-sensitive and/or confidential nature, require driving, or positions that handle cash require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: Yes

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