Office Coordinator

Summary:

The Office Coordinator coordinates the day-to-day operations and provides administrative leadership to the front office staff within a department or medical group practice at Bon Secours Charity Health System.

Responsibilities:

• Coordinates the multi-faceted operations of the medical office.
• Schedules surgeries and complete associated paperwork.
• Prepares cardiology files, obtain insurance information, and ensure that all needed diagnostic testing are available.
• Handles coordination activities associated with diagnostic information and preauthorization’s.
• Ensures that patient information is obtained correctly and filed properly.
• Assists patients and their families by providing them with procedural and diagnostic information.
• Schedules patients for appointments and tests and ensure that follow up calls are made in a timely manner.
• Oversees patient preparation procedures for testing or examination.
• Takes telephone calls and provide callers with information on specific services of the medical office.
• Schedules appointments between patients and physicians.
• Develops appropriate guidelines for staff so they can prioritize work activities.
• Evaluates effectiveness of work activities.
• Provides direction on collecting patient co-pays or deductibles.
• Maintains records of medical staff and reviews credentials of new and existing staff members.
• Prepares appropriate budgets and develop medical staff objectives.
• Obtains and maintains patient insurance information or financial background for self-payable services.
• Ensures that the medical office is clean and always maintained and meets hygiene standards.
• Assists in hiring and training staff to perform different roles in a medical office.
• Performs other tasks as assigned.

Qualifications/Requirements:

Experience: 2 years’ experience at a medical office in a supervisory or lead role.

Education:

Associate degree required. Bachelor’s degree preferred or equivalent experience.

Licenses / Certifications:

N/A

Other:

N/A

Special Requirements:

N/A

About Us:

Bon Secours Charity Medical Group

Bon Secours Charity Medical Group, part of Bon Secours Charity Health Systems (BSCHS), a regional network of more than 120 primary care physicians and specialists from a broad array of medical specialties. BSCHS, a member of WMCHealth Network, includes Good Samaritan Hospital in Suffern, NY, Bon Secours Community Hospital in Port Jervis, NY and St. Anthony Community Hospital in Warwick, NY.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement