Senior Manager, Programs and Partnership

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Shipboard Talent Acquisition has an exciting career opportunity for a full time Senior Manager, Programs & Partnerships – Global Sourcing & Programs reporting to the Director of Global Sourcing.

This position will work on-site in Miami, Florida.

POSITION SUMMARY:

The Senior Manager, Programs & Partnership is responsible for overseeing and driving the talent acquisition strategy, ensuring Royal Caribbean Group attracts, recruits, and retains top talent across all regions. This role involves managing a multinational team, optimizing recruitment processes, and aligning talent acquisition initiatives with the company’s global objectives. The ideal candidate will have extensive experience in international talent acquisition, strong leadership skills, and a strategic approach to global recruitment challenges.

The role supports the Director of Global Sourcing & Programming by managing all recruiting programs and key partnerships that maximize recruitment efforts. In this role, the Sr. Manager is a consultative thought partner, leveraging data-driven insights to align talent acquisition strategies with overall business objectives and tackle complex challenges, establishing innovative paths forward.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Strategic Collaboration: Partner with Talent Acquisition leadership, data analysts, HR systems teams, and operational staff to deeply understand existing processes, pinpoint challenges, and develop effective recruitment strategies aligned with business goals.
• Global Recruitment Empowerment: Equip the global recruitment team with the necessary tools, resources, and strategies to attract, engage, and nurture top talent for Royal Caribbean.
• Data-Driven Optimization: Continuously evaluate the entire recruitment cycle, analyzing sourcing channel effectiveness, recruiter productivity, and candidate experience at each stage to identify areas for improvement.
• Needs Assessment & Solutions: Conduct comprehensive assessments to identify skill gaps and resource needs, making informed recommendations to enhance efficiency and streamline workflows.
• Process Monitoring & Communication: Actively monitor hiring processes, ensuring timely updates to improve internal communication and enhance the candidate experience.
• External Partnership: Collaborate with external stakeholders to maintain accurate and up-to-date job descriptions, listings, and other recruitment materials.
• Proactive Talent Solutions: Anticipate future talent needs and proactively develop solutions to address potential challenges.
• Reporting & Insights: Provide regular updates, detailed reports, and actionable insights on recruitment operations and performance to key stakeholders.
• Change Leadership: Drive change management initiatives that promote clarity, streamline processes, and foster continuous improvement to achieve hiring goals in a dynamic business landscape.
• Data-Driven Decision Making: Ensure that relevant data and insights are accessible to leadership, hiring managers, and stakeholders at the appropriate level and in a timely manner to facilitate informed decisions.
• Operational Excellence: Continuously identify opportunities to enhance and enrich all aspects of the talent acquisition process, focusing on improving overall efficiency and cost-effectiveness.

FINANCIAL RESPONSIBILITIES:

• Manage expenses and budget assigned for travel, audits and training initiatives.

QUALIFICATIONS:

• Bachelor’s degree in Human resources or related field from an accredited college or university or the international equivalent.
• Minimum of 10-12 years of experience in human resources and minimum 5 years leadership role.
• Proven leadership experience with a track record of managing and developing high-performing teams.
• Ability to monitor industry trends and research global talent shortages are crucial for succeeding in this role.
• Excellent analytical, reporting, and organizational skills.
• Must have extensive knowledge of operations methodologies, preferably in the HR and Recruitment fields.
• Knowledge of general shipboard functions on a cruise ship preferred, along with the general concept of working with the shipboard organizational structures as well as large corporate settings.
• Proven abilities in employee administration and in general business management.

KNOWLEDGE AND SKILLS:

• Knowledge of HR Compliance.
• Knowledge of seafarer documentation and onboarding procedure, general shipboard functions on a cruise ship, along with the general concept of working with the shipboard organizational structures as well as large corporate settings.
• Knowledge of Maritime Laboure Convention and STCW. Familiar with seafarer legislation status in various countries, especially Philippines, India, and Indonesia.
• Strong data analytic skill. The ability to analyze, model and interpret data to meet business objectives and desired outcome.
• Knowledge on global recruitment risk control factors including security, medical, immigration, and travel restrictions.
• Working knowledge of computers, Internet access, and the ability to navigate within a variety of Microsoft software packages such as Excel, Word and PowerPoint. Knowledge of automated human resources systems preferred including JD Edwards &/OR PeopleSoft.
• Strong project management skills and the ability to execute visions.
• Highly effective communication skills as a variety of levels, both verbal and written.
• Strong leadership presence to influence operational stakeholders, as a subject matter expert (SME) and business leader.
• Possesses the flexibility to manage, focus, direct and encourage a positive dynamic, diverse GR center operation by navigating through a changing work environment.
• Ability to travel internationally and domestically as needed.

Work Environment:

The environment includes work inside/outside the office, travel to other offices, possibly travel domestic and international, and work in shipboard functions. A high noise level is possible if visiting shipboard or offsite locations.

We know there’s a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We’ll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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