Systems Engineer

Job Description

Job Description

IT Simplified! That is the motto at Terminal B, an established IT company that has been serving clients not only in Central Texas, but all over the world for nearly 20 years. We pride ourselves in delivering cloud-driven solutions and support for the modern IT landscape. Terminal B works with a varied portfolio of clients, from pharmaceutical and Bio-Tech, to construction and Law Firms. We are proud of being one of the few Microsoft Direct CSP Gold partners in the United States. We prioritize investing in our staff with paid training materials, classes, and exams. If you want to work in a remote-driven, cloud-first company that has plenty of opportunities for growth and career advancement, then we may be what you are looking for.

Our ideal new team member has some or all of the skills below.

1. Able to execute work autonomously.
2. Advanced knowledge of the following workstation operating systems
   • Windows Workstation Operating system (8.1 and newer)
   • Mac OS (11 – Big Sur and newer)
   
   
3. Advanced knowledge and troubleshooting of the following networking concepts.
   • LAN / WLAN / WAN: Topologies, troubleshooting.
   • TCP/IP
   • SMTP
   • VPN
   • DNS (private and public)
   
   
4. Knowledge and troubleshooting of workstation hardware.
5. Intermediate to advanced knowledge and troubleshooting of Windows Servers including the following roles:
   • Active Directory administration of users and groups
   • Print Services
   • DNS and DHCP roles
   • Azure AD Connect concepts.
   • File Services
   
   
6. Experience with Microsoft Azure (servers, networking, ect.)
7. Basic to intermediate knowledge of the following Microsoft 365 services
   • Troubleshooting and administration of Azure Active Directory
   • Managing licensing for Microsoft 365 tenancies
   • Managing Microsoft 365 users and groups
   • Exchange Online troubleshooting and administration
   • SharePoint online troubleshooting and administration
   • Security & Compliance troubleshooting and administration
   • InTune configuration and troubleshooting
   • Working with Microsoft support to resolve more complex issues
   
   
8. Knowledge of Mobile Device Managment (Intune, Addigy, JAMF), for iOS and Android.
9. Basic to intermediate knowledge of backup solutions and concepts including.
   • Installing backup agents
   • Scheduling backups
   • Recovering files
   • Troubleshooting failed backups
   
   
10. Basic understanding of Windows PowerShell for the following
    • Active Directory
    • Exchange Online
    
    
11. Basic to intermediate knowledge of ConnectWise Automate concepts including the following (can be trained):
    • Using and troubleshooting Automate scripts
    • Installing patches using patch manager
    • Active Directory Manager
    • Webroot Plug-In
    
    

Nice to haves:

– Cisco certifications

– Azure AZ certifications

– Microsoft MS certifications

– Past experience with a managed service provider (MSP).

Company Description

Terminal B has been in the business of IT for 20 years!

Company Description

Terminal B has been in the business of IT for 20 years!

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