DME Center Manager – Colorado Springs, CO

Job Description

Job Description

Sentido Health is seeking an experienced and knowledgeable professional to join our team as a Center Manager in the DME industry. The ideal candidate has a strong background in the DME field and may have served as a Registered Dietitian (RD), may be a strong leader, or may already be supervising. At Sentido Health, we pride ourselves on being a boutique provider that delivers exceptional care to patients across the nation. As a family-owned company, we remain committed to maintaining our independence and offering a personalized touch to our services—no plans to sell or merge. Our Co-CEOs are also our Co-Owners, fostering a close-knit and collaborative work environment. We are dedicated to finding the perfect fit for this role and are open to negotiating competitive pay for the right candidate.

What We Offer:

• VERY competitive salary, with room for negotiation based on experience
• Quarterly bonuses
• Generous PTO from 80 to 160 hours
• Full benefits including health, dental, and vision
• Internal growth opportunities within a supportive, family-oriented company culture

JOB DESCRIPTION

Summary/Objective

We are seeking an experienced DME (Durable Medical Equipment) Center Manager to oversee the daily operations of our facility in Colorado Springs, CO. The ideal candidate will have a strong ability to map out processes and protocols to achieve organizational goals, ensuring operational efficiency and regulatory compliance. This role requires a dynamic leader who can motivate and lead teams, adjust quickly to the ever-changing healthcare marketplace, and foster a culture of success and promotion. A commitment to quality assurance, exceptional customer service, and creating a positive work environment are essential qualities for this position. If you are looking to thrive in a fast-paced environment with opportunities for growth and advancement, we encourage you to apply.

Essential Functions

• Operational Management: Oversee daily operations to ensure efficiency and compliance with company policies and regulations, including managing inventory and supplies.
• Staff Management: Recruit, train, and supervise staff; conduct performance evaluations; facilitate professional development to build a high-performing team.
• Customer Service: Ensure high levels of customer satisfaction by addressing inquiries and complaints promptly and effectively.
• Team Leadership: Foster a positive work environment that encourages teamwork and collaboration among staff members.
• Regulatory Compliance: Ensure adherence to health regulations, accreditation standards, and safety protocols; stay updated on changes in healthcare laws and ensure the facility remains compliant.
• Quality Assurance: Implement and monitor quality improvement initiatives aimed at enhancing patient safety and satisfaction.

Required skills

• Must be able to travel throughout your local territory
• Excellent written and verbal communication
• Intuitive human relation and motivational skills
• Computer and technological literacy
• Positive and professional personal image
• Proven track record of leadership and/or managerial success

Supervisory Responsibility

• Proven experience in managing a DME center or similar healthcare facility.
• Strong knowledge of healthcare regulations, DME industry standards, and accreditation requirements.
• Demonstrated ability to lead, train, and manage a team effectively.
• Excellent problem-solving skills and a commitment to providing high-quality patient care.
• Exceptional communication and customer service skills.

Work Environment

In-Office

Physical Demands

The employee must occasionally lift and/or move up to 20 pounds.

Position Type/Expected Hours of Work

M-F 8:00AM-5:00PM

Travel

Minimal within region

Preferred Education and Experience

Bachelor’s degree (preferred, not required)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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