Advisor of Travel

Cruise Line, Customer, Customer Support, Management, Marketing, Product, Sales
November 2, 2024

Job Description

Key Talent Indicator



The Wise Seeker is the leading HR technology company in unbiased talent evaluation.


With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.

We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.


An Advisor of Travel plays a critical role in helping clients plan, book, and experience personalized trips. They act as trusted consultants for travel arrangements, ensuring smooth and memorable journeys. Here’s a breakdown of the essential skills, qualifications, and characteristics required to excel in the role:

Key Responsibilities


Client Consultation & Planning:

  • Understand client preferences, budgets, and expectations.  
  • Offer tailored recommendations for destinations, accommodations, and experiences.  

Booking & Reservations Management:


  • Coordinate flights, hotels, transportation, tours, and other services.  
  • Handle complex itineraries, including group bookings or destination weddings.

Vendor Relations & Partnerships

  • Collaborate with suppliers (hotels, airlines, cruise lines) to secure competitive pricing and perks.  
  • Build and maintain relationships with travel partners for exclusive deals.  

Customer Support & Problem Resolution:


  • Provide support throughout the travel journey (before, during, and after the trip).  
  • Manage unexpected issues, such as flight cancellations or itinerary changes.

Market Trends & Destination Knowledge

  • Stay up-to-date with travel trends, popular destinations, and industry changes.  
  • Maintain expertise in niche markets (e.g., luxury travel, honeymoons, cruises).  

Essential Skills & Qualifications


Customer Service Skills


  – Strong interpersonal abilities to build trust and rapport with clients.  


  – Empathy and patience in understanding and addressing client needs.

Sales & Marketing Aptitude



  – Ability to upsell products and offer value-added services.  

  – Experience in promoting travel services through social media and other marketing platforms.


Organizational Skills


  – Detail-oriented approach to managing itineraries and bookings efficiently.  


  – Ability to multitask and manage multiple clients and deadlines simultaneously.

Communication Skills



  – Clear, professional communication (both verbal and written).  

  – Ability to explain complex travel information in a simple, client-friendly manner.


Problem Solving & Adaptability


  – Ability to think on your feet when unexpected issues arise during trips.  


  – Resourcefulness in providing alternatives and solutions.

Preferred Background/Experience


– Previous experience in travel, tourism, sales, or customer service is highly beneficial, but not required


– Certification or training from travel organizations like IATA or ASTA can be an advantage.  



– Passion for travel and personal experience visiting various destinations.  


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Source ⇲

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