Operations Assistant

Job Description

Job Description

About Us:

We’re a custom logo apparel and promotional product company helping businesses get noticed by getting their logo out into the world! With services that include screen printing, embroidery, appliqué, promotional products, laser branding, embossing, and four-color process printing, we offer a broad range of creative solutions for our clients. Though we’re a small business, we’re big on what we can achieve. Our success comes from having a dedicated team that constantly looks for ways to work smarter and grow with us.

Position Overview:

We’re seeking a detail oriented and proactive Operations Assistant to support our team in ensuring smooth and efficient day to day operations. The ideal candidate will possess strong organizational skills and a knack for multitasking, enabling them to manage various administrative tasks effectively. This role involved working closely with our Chief Operating Officer (COO) and senior management with administrative support, coordinating projects, and maintaining office functions.

Our goal is to enhance communication, reduce redundancy, streamline processes, and identify improvement opportunities across departments. With your support, we can make this happen! This is an exciting role for someone detail-oriented and process-driven who wants to make a real impact in a collaborative and fast-paced environment.

Key Responsibilities:

• Run and analyze reports to track performance and identify areas for improvement.
• Observe current operational processes and provide feedback for enhancing efficiency.
• Assist with documenting and recording updated processes, including creating written materials and instructional videos.
• Maintain and organize procedure books, ensuring all materials are current and accessible.
• Review costs to ensure optimal resource allocation.
• Perform data entry for customer payments, vendor invoices, and fulfillment orders.
• Manage front desk responsibilities, including greeting visitors and answering phone inquiries professionally.
• Assist with project coordination by tracking deadlines, organizing resources, and ensuring timely completion of tasks.
• Handle clerical duties such as filing, data entry, and maintaining accurate records.

Who You Are:

• A detail-oriented, organized professional who can prioritize tasks effectively.
• An excellent communicator, both in writing and verbally.
• Comfortable working with data and spreadsheets for reporting and analysis.
• Adaptable and proactive in finding solutions and improving workflows.
• Comfortable in a customer-facing role and dedicated to providing excellent customer service.

Requirements:

• Proficiency in computer literacy with experience in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills with the ability to prioritize tasks effectively.
• Experience in administrative support is preferred.
• Familiarity with project coordination processes is a plus.
• Excellent communication skills, both written and verbal.
• Attention to detail with strong proofreading abilities.
• Ability to work independently as well as collaboratively within a team environment.

Why Join Us?

At Rocky Coast, we’re not just helping businesses with their logos—we’re a team dedicated to innovation, growth, and customer satisfaction. We value our team’s input and provide an environment where everyone can make a difference.

How to Apply:

Please submit your resume and a brief cover letter explaining why you’d be a great fit for the Operations Assistant role.

Company Description

Rocky Coast Printworks, Inc is a growing branding company in beautiful Dover, NH. We help companies get noticed but producing quality logo apparel and promotional items.

At Rocky Coast, we are dedicated and diligent, but we also recognize our coworkers as part of a larger team. We work hard and play hard as a family. Be a part of this winning team!

Company Description

Rocky Coast Printworks, Inc is a growing branding company in beautiful Dover, NH. We help companies get noticed but producing quality logo apparel and promotional items.rnrnAt Rocky Coast, we are dedicated and diligent, but we also recognize our coworkers as part of a larger team. We work hard and play hard as a family. Be a part of this winning team!

Source ⇲