Field Service Technician I

MEPPI’s Service Center Division (SCD) is looking for a Field Service Technician I to perform maintenance and service support activities of single and three-phase uninterruptible power supplies and peripherals to internal and external customers. Perform battery installations and routine testing.

*This position will require the successful candidate to travel more than 70% of the time.

ESSENTIAL FUNCTIONS

• Perform on-site customer service of power quality products to include preventative and remedial maintenance, field modification, and testing.
• Provide customer contact for scheduling routine service and Preventative Maintenance work.
• Perform routine troubleshooting and repair work on power-quality products.
• Perform battery installations and testing.
• Perform maintenance procedure on periodical flow.
• Maintain service records and documentation of services provided.
• Inspect and test returned products and components and systems to determine defects and/or operational status.
• Submit accurate expense reports into the Company for reimbursement on a timely manner in accordance with Company policies
• Work with other MEPPI departments including Engineering to determine product solutions for improved performance and protection.
• Further the goals and a positive image of the Division by conducting business with other MEPPI departments, customers, and suppliers in a timely and cooperative manner.

QUALIFICATIONS

• Associates in Electrical Electronics or related technical field plus 0-1 years’ experience in troubleshooting and repair of a technical, electrical and/or electronic product or equivalent education and experience.
• Developed knowledge and proficiency of mechanical and electronic test equipment.
• Developed verbal and interpersonal skills to communicate with others, including customers, in a professional manner.
• Developed computer skills with emphasis on MS Office products and MRP/ERP business systems.