Field Service Technician (Substation)

Provide testing supervision, site management services and support, installation, maintenance, testing, troubleshooting, repair and training for Substation Division (SSD) supplied equipment.

Essential Functions

• Develop and execute plans for work to be performed at customer sites. Coordinate planned work with customers and contractors.
• Lead the assembly of equipment including scheduling, assembly techniques and quality control. Perform and/or provide technical direction of installation, testing, trouble-shooting and repair work at customer sites.
• Perform long-term site management duties and on-site supervision.
• Organize and supervise site mobilization and demobilization, review and process subcontractor timesheets, review and confirm change orders, document job progress, and record and retain site meeting minutes.
• Conduct onsite investigation of equipment performance to determine cause or contributing factors.
• Communicate findings to and coordinate problem resolution with MEPPI’s Project, Engineering and Sales groups.
• Communicate findings and proposed resolutions to customers regarding equipment.
• Prepare documentation and reports regarding customer equipment problems and site visits.
• Prepare and conduct daily tailboard safety meetings outlining work plan and potential safety issues.
• Conduct customer and contractor training for installation, operation and maintenance of equipment.
• Inventory and organize storage, moving, unpacking and staging of equipment. Perform surveying and field checks of equipment, site dimensions and tolerances.
• Catalog, schedule, track and maintain test and field equipment.

Qualifications 

• Associate’s Degree in Electrical or Mechanical Engineering or related technology field with a minimum 8 years’ experience with assembly/manufacturing/maintenance in utilities, or equivalent education and experience.
• Advanced knowledge of installation, maintenance, troubleshooting, testing and repair of substation subsystems and equipment, or similar systems and products.
• Advanced knowledge of technical drawings, blueprints, electrical schematics, bills of materials and user manuals.
• Advanced knowledge of safety regulations and procedures with corresponding safety attitude.
• Advanced analytical and problem solving skills.
• Advanced interpersonal communication skills required to communicate with customers, employees, and vendors.
• Advanced computer skills, emphasizing knowledge of MS Office products, MS Project, MRP/ERP systems and company timekeeping and expense reporting systems.