Medical Front Office Assistant

All the benefits and perks you need for you and your family:

–          Benefits from Day One

–          Paid Days Off from Day One

–          Student Loan Repayment Program

–          Career Development

–          Whole Person Wellbeing Resources

–          Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Location: 6748 Gall Blvd, Zephyrhills, FL

The community you’ll be caring for: AdventHealth Medical Group West FL

The role you’ll contribute: Medical Front Office Assistant

Provides operational office support in delivery of patient care in a physician office environment.  Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.

The value you’ll bring to the team:

·       Assists patient via scheduling to obtain appointment as a first-time patient and handles reschedule list when necessary

·       Fills patient cancellation slots efficiently in keeping schedules booked for the practitioners

·       Assists in pulling scripts, labs, charts for triage. Communicates with practitioners clearly and accurately

·       Maintains updated documentation of identified action work lists needed for daily operations

·       Provides back up to all front office positions; check in, check out, and medical records

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

·       Proficient with computer programs with word processing: PowerPoint, Excel, Word

·       Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors

·       Strong emphasis on organizational skills and strong attention to detail and ability to multitask.

·       Ability to deal with data that is of a sensitive and confidential nature (HIPAA).

·       Ability to work independently and in a team environment.

·       Displays professional interactions with all levels of internal and external customers.

·       Excellent verbal and written communication skills.

·       High School Graduate or equivalent

Preferred qualifications: 

·       Previous experience in a medical environment

·       Some education beyond High School

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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About AdventHealth

At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.

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