Administrative Assistant, WDW Product & Franchise Strategy

About the Role & Team

“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney World Commercial Strategy means being a part of a team where you help inspire millions of Guests to experience our Parks and Resorts reflecting our iconic brands and unparalleled stories. You will be the steward and connection to our legacy and the backbone of our long-term success.

The Administrative Assistant will support two executives within Walt Disney World Commercial Strategy. The ideal candidate for this role thrives in a fast-paced environment, handles tasks with creative resourcefulness and minimal guidance, possesses strong attention to detail, shows agility and courage, exercises sound judgment, and maintains confidentiality.

This a Full-Time, on-site role based in Orlando, Florida. Relocation is not available for this role.

You will report to the Vice President, WDW Product & Franchise Strategy.

What You Will Do

This role goes beyond managing the daily operations of the executives you support. You will gain a deep understanding of the Commercial Strategy business, adopting a chief of staff or project management approach when collaborating with teams and key partners outside your direct group. At its core, the role is focused on people. The relationships you build will be key to establishing yourself as a trusted partner. You will do this by needing a deep knowledge of leadership and operations across multiple departments within the Disney enterprise. As the ‘face’ of this team, your professionalism, loyalty, and demeanor reflect the office and are key to its success.

Every day brings something new, and on any given day, you might:

• Partner across the Commercial Strategy organization and other teams by assisting with the management of cross-discipline commercial forum agendas
• Integrate Product & Franchise Strategy team project and initiative pipeline report, assisting with project management and follow-up tracking
• Interface directly with other senior executives and their support teams while handling extremely confidential and critical information
• Develop and refine strategic presentations in partnership with your executives using PowerPoint and/or Keynote for intended senior-level audiences
• Cultivate strong relationships with key client groups within profit centers and lines of business, as well as key partner areas
• Conduct research, fact-check existing work, and prepare regular reports and summaries
• Create a multi-city travel itinerary, taking into account time zones, weather delays, traffic, and fatigue levels
• Review your leader’s schedule to build time for things like preparing and traveling to their next meeting
• Understand your team and leadership’s priorities so that you can be strategic about how you respond to calendar inquiries and collaborate to ‘solve for yes’ to meet various needs
• Schedule conference rooms, meetings, and video chats
• Be ready to throw the entire schedule out the door when an emergency comes up, then pick it up again when the dust settles
• Assist with onboarding new employees
• Mentor and train other support professionals in hard skills like computer programs, and soft skills like partnership
• Plan large, high-profile events like premiers, product launches, off-sites and team-building activities

Required Qualifications & Skills

• Minimum of 5 years in administrative support, project management, or other equivalent experience
• Proven ability to lead, communicate, and organize executives and key partners across multiple operations
• Make decisions around scheduling issues with little to no guidance
• Strong written and verbal communication and interpersonal skills
• Desire to immerse yourself fully and learn all aspects of Commercial Strategy
• Excellent organizational skills and attention to detail with the ability to prioritize tasks and handle multiple tasks with set target dates
• Strong proficiency with all types of computers and equipment, as well as mastery of Microsoft Office, SAP, Confluence, Concur, Teams, and Zoom
• Exemplify positivity and optimism when solving issues and also keep a calm and steady hand to deal with the unexpected
• Understand Emotional Intelligence to build bridges, forge alliances, and encourage people to want to work with you
• Flexibility to work overtime as needed in urgent situations

Preferred Qualifications

• Preferred experience supporting Senior Executives
• Experience at The Walt Disney Company or a large public corporation
• Good knowledge of theme parks, resorts, and/or the travel industry
• Experience in developing creative decks through PowerPoint and Keynote for senior executive presentations

Education

A Bachelor’s Degree or equivalent experience

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits .

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Destinations, LLC , which is part of a business we call Walt Disney World Resort .

Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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