Healthy Lifestyles Coordinator (coney Island Ymca)

Job Description

The YMCA of Greater New York is here for all New Yorkers – to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.

The Coney Island YMCA is seeking a Healthy Lifestyles Coordinator who will provide support to the Healthy Lifestyles department by delivering consistent, quality healthy lifestyle programming, and enhancing customer service and member retention. The Healthy Lifestyles Coordinator will be responsible for the following programs:

• Fitness Center and Equipment
• Personal Training
• Group Exercise
• Y Fit Start

Qualifications

• High School Diploma required. Some college coursework is preferred.
• Current adult CPR and First Aid certifications.
• Knowledge of Orientation to Healthy Living at the Y and Principles of Member Health & Wellness.
• Knowledge of Health & Wellness practices as they pertain to programs and services.
• Foundations of Listen First.
• Foundations of Strength and Conditioning and Group Exercise.
• Applicable industry certifications.
• Attend the YMCA hospitality training within ninety (90) days of hire.
• Ability to work with participants of varying experience and skill levels.
• Excellent customer service skills.

Essential Functions

• Assist in the recruiting, scheduling, supervising, and evaluations of program staff.
• Provide outstanding hospitality to all members and guests. Outstanding hospitality means acting as a proactive agent by initiating a professional relationship with the members regarding their needs, concerns, and questions and accommodating the members’ needs/concerns.
• Provide members with opportunities that will increase their involvement, sense of belonging, and ownership of the YMCA.
• Maintain required certifications, which are tracked in Club Connect.
• Actively participate in training sessions and designated meetings.
• Have a thorough knowledge of branch emergency procedures and take appropriate action in emergency situations.
• Support community and promotional special events as needed.
• Assist with the management of programs to maximize member satisfaction, revenue, and compliance with the YMCA standards.
• Assist in the development, control, and tracking of departmental budget in accordance with branch and Association guidelines.
• Research, facilitate, and build quality programs that provide member satisfaction.
• Set annual priority objectives-improve service based on annual staff and customer evaluation/feedback.
• Serve as a point of contact for all Healthy Lifestyles staff.
• Track and ensure that staff certifications are current and on file.
• Assist in scheduling, maintaining, and managing facility and equipment in partnership with the branch’s maintenance department.
• Execute administrative duties, i.e., tracking, reports, schedules, equipment, supplies, and payroll.
• Serve as a branch Manager on Duty (MOD), as assigned.

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