LiveOn Program Manager

At Apple, we strive to achieve surprise and delight for every one of our millions of customers around the world! We’re the LiveOn team, and we are looking for a person with that special something to add to our small team. The LiveOn team grew to enable unreleased products to be “lived on” by Apple employees outside of labs, networks and campuses. Our goal is to generate actionable data, surface issues along with gathering feedback so those that make the best products in the world can make them even better. You should have fluency across disciplines related to product design and the customer experience, though focused expertise in one area is also welcome. Comfortable in any environment, your presence reassures others and solicits unfiltered feedback. You should be technical and organized, but also extremely intuitive and empathetic, capable of expressing objective evidence through compelling storytelling, championing an improved product experience for people at every turn. Come join our team!

Description

In this role, you will be involved in shaping future products at Apple. We stretch across the development process and interact with development teams, technology teams and a multitude of passionate employees out testing and reporting on unreleased prototype hardware and software.

Minimum Qualifications

• BS/MS degree in Engineering, Data or Human Factors or equivalent experience
• 5+ Years experience in Hardware/Software/Services across: Computing, Services, Human Studies
• Knowledge of product development (Hardware + Software)

Preferred Qualifications

• Care….. meticulous attention to detail and the customer’s experience.
• Ability to work both independently and collaboratively across diverse technologies/products in a dynamic, hands-on and creative environment.
• A demonstrated ability to build user study programs, present research findings and recommendations to all levels of partners, including executive management.
• Strong project management experience and a solid understanding of quality management specifically problem solving tools including design of experiments, root cause analysis and statistical analysis tools.
• Knowledge of product development (Hardware + Software) and manufacturing processes.
• Excellent data presentation, communication and leadership skills
• Comfortable in leading and communicating (verbal and written) with large audiences

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $129,600 and $236,300, and your base pay will depend on your skills, qualifications, experience, and location.

  Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses – including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

  
  
  

  Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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