IT SPECIALIST (INFOSEC/CUSTSPT)

This position serves as a Supervisory IT Program Manager (INFOSEC/CUSTSPT), located in the Department of Justice (DOJ), Justice Management Division, Office of the Chief Information Officer (OCIO), Service Delivery Staff (SDS), End-User Support Services Section (ESS) in Washington, DC.

Overview

• Accepting applications

• Open & closing dates

  12/16/2024 to 12/23/2024

  This job will close when we have received 100 applications which may be sooner than the closing date.

  
  
• Salary

  $139,395 – $181,216 per year

• Pay scale & grade
  

  GS 14

• Location

  1 vacancy in the following location:

• Remote job
  

  No

• Telework eligible

  Yes-as determined by the agency policy.

• Travel Required
  

  Not required

• Relocation expenses reimbursed
  

  No

• Appointment type
  

  Permanent

• Work schedule
  

  Full-time

• Service
  

  Competitive

• Promotion potential
  

  None

• Job family (Series)
• Supervisory status
  

  No

• Security clearance
• Drug test
  

  Yes

• Position sensitivity and risk
• Trust determination process
• Financial disclosure
• Bargaining unit status
• Announcement number

  CIO-SDS-25-12642045-DHA

  
  
• Control number
  

  824084200

This job is open to

Clarification from the agency

Duties

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

The duties and responsibilities as an IT Specialist (INFOSEC/CUSTSPT) GS-2210-14 generally include, but are not limited to the following:

• Providing dynamic and complex IT customer service to high level executives.
• Evaluating end-user requirement data and proposed customer service models sufficient to identify, evaluate and adapt new methods to enhance customer satisfaction.
• Strategically planning and governing the planning and delivery of hardware and software services to high level executives.
• Scheduling and directing staff meetings with other Senior Leaders to provide assistance, analyze problem areas, and to evaluate the effectiveness of customer service support.

Requirements

Conditions of Employment

• You must be a United States Citizen or National.
• You must successfully pass a security/background investigation and a drug screening.
• Selective Service registration is required, see the “Requirements” section for full details.
• Additional selections may be made from this announcement, at any time, if openings occur in other offices serviced by Justice Management Division, HR Operations.
• Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.
• This position requires the candidate to be able to hold a security clearance at the Top Secret security level.
• Requires a probationary period if the requirement has not been met.
• This position requires the candidate to obtain a Federal Acquisition Certificate for Contracting Officers Representative (FAC-COR) and/or Federal Acquisition Certificate for Program Manager (FAC-PM) within 12 months of appointment.
• You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met.

Qualifications

To qualify for the position of IT SPECIALIST (INFOSEC/CUSTSPT) at (GS-2210-14), you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to this series and grade.

There may also be a positive education requirement for some occupations, please see the Education section for details. If there are licensing or certification requirements, please see the Required Documents section for details on how to verify you license or certificate.

Basic Qualifications (2210 series):

1. Attention to Detail – Is thorough when performing work and conscientious about attention to detail.
2. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

Specialized Experience: For the GS-14, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-13 in the Federal service. Specialized experience is defined as:

• Providing Information Technology (IT) service including service delivery, strategic planning, and financial/budget management to high level executives.
• Providing technical IT guidance, interpretation, and implementation oversight of applicable information security policies, processes, and practices. AND
• Working with contractors and ensuring duties do not exceed deliverables of their contracts.

You MUST meet all qualification requirements by the closing date of this announcement, 12/23/2024.
YOUR RESUME MUST support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the “Required Documents” section for important notes about what information you must include in your resume!

*Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.*

Education

This job does not have an education qualification requirement.

Additional information

This announcement is being advertised under a government-wide Direct-Hire Authority issued by OPM for positions in certain hard-to-fill occupational fields. Veterans Preference and other Category Rating procedures do not apply to this announcement.

Applicants must simply be determined to possess the specialized experience and basic qualifications required of the position. The hiring office may interview and select any qualified candidate of their choosing from the qualified pool. See for more information…

Other Information:

• Reasonable Accommodation Statement: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here:
• DOJ EEO Statement/Policy:
• Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: .

This is a non-bargaining unit position

• Benefits
  

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

  
  
  

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the job opportunity announcement closes (at 11:59 pm ET on12/23/2024), of your and will be conducted, the information will be compared against your responses to the assessment questionnaire to determine your for Federal employment, and then whether you are for this particular position. Per Direct-Hire Authority requirements, all qualified candidates will be referred to the hiring office for consideration. The hiring office may select any qualified candidate without regard to special eligibility considerations. Veterans’ preference is not applicable.

• Attention to Detail
• Information Technology Program Management
• Interpersonal Skills

When addressing the specialized experience statement, applicants must present evidence of the experience in their resume. If the specialized experience statement is repeated, in the applicant’s resume, Human Resources will deem the applicant as ineligible.
Career Transition Programs (): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

1. Meet eligibility criteria;
2. Be rated well-qualified for the position based on the competencies listed above; and
3. Submit the appropriate documentation to support your eligibility.

Well-qualified defined as having knowledge, skills, abilities, and/or competencies clearly exceeding the minimum qualification requirements for the vacancy.

• Benefits
  

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  
  
  
• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.

  The following documents are required for this vacancy:

  
  
  • Resume
  
  

  IMPORTANT RESUME INFO : Please review the on YouTube before applying.
  At a minimum, your resume must list each of the following items for every employment referenced. If you leave out important information we may not be able to credit your experience and you may be rated ineligible.

  ALL APPLICANTS : You must submit a detailed resume containing the following pieces of information for each job entry listed in your employment history:

  
  
  1. Contact Information: Name, address, phone number, and email,
  2. Official position title,
  3. Employer name and contact information,
  4. Start and end dates ( including month and year ),
  5. Hours per week worked,
  6. A detailed list of duties performed, accomplishments.
  
  

  Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.

  
  
  

  NEED HELP?
  If you need help submitting your documents, please review the page. If you need help understanding document requirements, contact Weston Sperbeck at weston.v.sperbeck@usdoj.gov or 202-793-0907 during normal business hours. If you’re having difficulty with your application or document submission, don’t wait until the last minute, contact us right away so we can help you before the announcement closes.

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