Warehouse Team Lead

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role…

To assist the leadership of the warehouse that supports Warner Bros. flagship NY store, and our North American ecommerce operations. Our goal is to improve fulfilment of ecommerce orders in the local (US) market. This role will focus on processing incoming stock orders, fulfilling orders, and ensuring the smooth running of the day-to-day operation of our ecommerce operation. Ensure any orders that include personalization are fulfilled accurately.

Your Accountabilities…

• Lead the ecommerce team as they undertake activity including processing incoming orders, stock movement, picking orders, and packing outgoing orders to the store.
• Engaging employees, making sure goals are met, and communicating priorities. They will support the recruitment of ecommerce operatives and support training and ongoing development.
• Ensuring any orders that include personalization are fulfilled accurately, minimizing stock wastage.
• Help manage the efficient flow of inventory through the business and a safe and healthy working environment. Monitor the safe use of machinery and equipment at site. Makes sure that any stock moved around site is accurately recorded in our warehouse management system.
• Ensure ecommerce orders are dispatched to couriers and postal services in an efficient and effective way.

Qualifications and Experience…

• Experience of supporting the management of a busy ecommerce operation.
• IT literate, including use of warehouse management systems (WMS)
• Able to independently make decisions.
• Well organized and focused.
• Able to communicate with internal and external partners.
• Works as part of a team with a flexible approach.
• Supports all inventory counts at the warehouse.

The Nice to Haves

• Has experience of using ecommerce fulfilment technology including (but not limited to) handheld terminals/barcode readers.
• Use of cages and pallet trucks to move stock and orders around site (training on our specific machinery will be provided).
• Experience with personalization of customer orders.
• Interest in film and television, and if possible, Warner Bros.’ Wizarding World franchise.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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