Front Desk- Part-Time, Disney's Vero Beach Resort

For many of our Guests, staying at Disney’s Vero Beach Resort is a dream come true. Our Front Desk Hosts and Hostesses help bring those dreams to life by creating special memories and a home-away-from-home experience for each of our guests every day.

This role has a pay rate of $18.90 per hour

Responsibilities:

• Greet Guests proactively, exhibiting the high level expected of Disney show quality.
• Complete registration process by inputting and retrieving information from room’s computer system.
• Handle cash, foreign currencies, credit card transactions, traveler checks, and discounts; collect other forms of payment and balance cash bank
• Answer telephone, input message into computer and post room charges and rebates.
• Hands on use of fax machines, copiers, Federal Express mail machine, and printers.
• Uphold the Guest Service Guidelines for Walt Disney World.
• Assist and problem solve room-related issues for the guest.
• Involvement with multiple guests and tasks simultaneously.
• Luggage assistance including pushing luggage carts and to lift items up to 50 pounds
• Will work outdoors as needed and stand in one spot for long periods of time.

Basic Qualifications:

• Positive Attitude- exhibit Professional and Personable demeanor
• Knowledge of Walt Disney World Resort
• Cash Handling experience
• Ability to prioritize using good judgment
• Courtesy and Manners
• Strong problem solving and multitasking skills
• Communication skills- speak clearly, articulate, and attentive- good eye contact
• Read and write effectively in English
• Computer knowledge and experience

Preferred Qualifications:

• Previous experience in a Guest Service role
• Bilingual Skills
• FULL AVAILABILITY for any shift, a minimum of (7) seven days per week

Additional Information:
SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 365 days a year and some shifts may start as early as 7:00am while some may end as late as 12:00am. Please note that the principles of seniority are used to schedule all roles.

SUBMITTING YOUR APPLICATION
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IMPORTANT:
You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.

About Disney Vacation Club:

Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Management, LLC , which is part of a business we call Disney Vacation Club .

Disney Vacation Club Management, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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