Job Description
Persone NYC
Apply here or email us at:
hiring@personenyc.com
Job Title: Floor Manager / Assistant General Manager
Location: Hip Hotel in Midtown East, NYC
Compensation: $80,000 – $95,000 + Competitive Benefits
Are you ready to lead the nightlife scene at one of NYC’s most stunning rooftop bars? We are seeking an enthusiastic and experienced Floor Manager / Assistant General Manager to join our dynamic team at a hip and vibrant hotel located in the heart of Midtown East. Our rooftop bar is a year-round oasis, offering breathtaking views, exceptional cocktails, and an unparalleled guest experience—all under a covered, heated, and stylish setting.
About Us
Our hotel is a hub for locals and travelers alike, known for its chic design, incredible ambiance, and lively atmosphere. The rooftop bar is the crown jewel of our property—a hotspot for nightlife, private events, and unforgettable evenings, open 365 days a year. We pride ourselves on creating a happy, collaborative, and engaging environment for both our guests and our team.
The Role
As the Floor Manager / Assistant General Manager, you will play a key leadership role in ensuring our rooftop bar operates seamlessly while delivering top-tier service. You’ll be the go-to person for managing nightly operations, leading the FOH team, and ensuring every guest enjoys an extraordinary experience. From curating the energy of the room to supporting the team behind the scenes, this is an opportunity to shine in a high-profile, nightlife-focused environment.
What You’ll Do
- Lead and Inspire: Supervise and motivate a team of talented servers, bartenders, and support staff to deliver impeccable service and create unforgettable moments for our guests.
- Nightlife Operations: Oversee the nightly operations of the rooftop bar, ensuring smooth service, compliance with policies, and exceptional guest satisfaction.
- Event Support: Collaborate with the events team to execute private and semi-private events, ensuring seamless coordination and memorable experiences.
- Build Relationships: Engage with guests to foster connections, resolve issues promptly, and elevate their experience.
- Maintain Standards: Ensure the rooftop bar maintains its reputation for excellence, from cleanliness and ambiance to service and safety.
- Team Development: Assist in hiring, training, and mentoring FOH staff, fostering a positive, growth-oriented work culture.
- Financial Acumen: Monitor nightly sales, labor costs, and other key metrics to ensure operational efficiency and profitability.
- Problem-Solving: Handle challenges with poise, including resolving guest concerns, addressing staffing needs, and managing unexpected situations.
What We’re Looking For
- Nightlife Expertise: Proven experience in nightlife or hospitality management, preferably in a high-volume rooftop or bar environment.
- Leadership Skills: A natural leader with a hands-on approach, strong interpersonal skills, and the ability to inspire and manage a diverse team.
- Energy and Charisma: A vibrant personality that thrives in a fast-paced, high-energy setting.
- Hospitality Passion: A genuine love for creating unforgettable guest experiences and exceeding expectations.
- Adaptability: Able to think on your feet and make quick decisions in a dynamic, ever-changing environment.
- Operational Savvy: Familiarity with POS systems, scheduling, and financial reporting.
- Availability: Willingness to work nights, weekends, and holidays as required by the nightlife schedule.
What We Offer
- Competitive salary of $80,000 – $95,000 based on experience.
- A comprehensive benefits package, including health insurance, PTO, and more.
- A supportive and happy work environment that values collaboration and celebrates success.
- The chance to work in a stunning rooftop venue with year-round appeal and NYC’s most exciting nightlife vibe.
- Opportunities for growth and advancement within the hotel and hospitality group.
Why Join Us?
At our hotel, we don’t just offer jobs—we offer opportunities to thrive, grow, and make a lasting impact in NYC’s vibrant hospitality scene. If you’re a passionate leader with a knack for creating unforgettable nightlife experiences, we’d love to meet you!
Apply here or email us at:
hiring@personenyc.com
More detail about Persone NYC part of Persone NYC, please visit https://culinaryagents.com/entities/373084-Persone-NYC
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