Patient Authorization Representative

Customer, Healthcare
January 23, 2025

Job Description

UCLA

Internal Number: 145866279

Description

As a Patient Authorization Representative, you will be responsible for:

  • Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
  • Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
  • Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
  • Informing patients of their financial responsibility
  • Answering a busy phone system
  • Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives


Salary range: $29.53 – $46.37 Hourly


Qualifications

We’re seeking a flexible, customer-focused, detail-oriented individual with:


  •   Experience with pharmaceutical/medical insurance verification and authorization
  •   Excellent communication, interpersonal, organizational, prioritizing and analytical skills
  •   Working knowledge of third-party payor verification terminology
  •   Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
  •   Computer proficiency with Word, Excel, and CareConnect system
  •   Experience with medical office procedures, including scheduling appointments


About UCLA
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.


Connections working at UCLA


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