Food Service Worker II

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare – people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Replacement for Janice Fontes (terminated) PN00134064

Job Summary

Summary
Performs a wide range of duties involved with preparing and/or serving foods and beverages in one or more of a variety of food service environments

Does this position require Patient Care?
No

Essential Functions
-Sets up food service, kitchen, or salad area facilities, equipment and utensils, under detailed instruction and, in accordance with specific area needs; checks food temperatures and/or prepares areas for daily operations; may operate cooking or bakery equipment as assigned.

-Conveys food and supplies from the main kitchen, bakery, and/or salad preparation area to the serving site either by carrying or by utilizing a motorized cart.

-Follows prescribed procedures in setting up hot and cold food lines; ice cream, yogurt, and/or ice machines; chooses proper utensils and sets steam line to appropriate temperature for menu items.

-Prepares or assists in the preparation of hot and cold meat and vegetable dishes, beverages, salads, sandwiches, pie fillings, simple bakery items, salad dressings, and/or other similar food items, as appropriate to the position.

-Serves food items to customers from counters and/or steam tables, in accordance with specific instructions, ensuring that appropriate portions are served, and adds relishes and garnishes according to instructions.

-Replenishes foods, silverware, glassware, dishes, and trays at serving stations; may order and replenish condiments.

-Attends to day-to-day problems and needs concerning equipment and food supplies; detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment, and/or other unusual conditions.

-May clean, wash and maintain work areas, including floors, facilities, pots, pans, service ware, utensils, and equipment; collects and places garbage and trash in designated containers; as appropriate to the area of operation.

Qualifications

Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience food service experience 2-3 years required Knowledge, Skills and Abilities – Knowledge of supplies, equipment, and/or services ordering and inventory control. – Ability to follow routine verbal and written instructions. – Ability to read and write. – Ability to understand and follow safety procedures. – Ability to safely use cleaning equipment and supplies. – Ability to lift and manipulate heavy objects. – Knowledge of food service lines set-up and temperature requirements. – Skill in cooking and preparing a variety of foods. – Knowledge of food preparation and presentation methods, techniques, and quality standards.

Additional Job Details (if applicable)

Physical Requirements

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

25

Employee Type

Regular

Work Shift

Evening (United States of America)

EEO Statement:

The Brigham and Women’s Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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