Operations Specialist

Operations Specialist

The Disney Music Group (DMG) is the music hub for TWDC, encompassing all aspects of music commercialization and marketing: recorded music (Walt Disney Records and Hollywood Records), Disney Music Publishing, and Disney Concerts. DMG distributes music both physically and digitally, and licenses music throughout the world in various forms of media including television, print, gaming, and consumer products.

Responsibilities:

• Process new release and catalog physical manufacturing orders; including print and finished good product. Seeing this process through from initial pricing through delivery to the depot.
• Work closely with vendors to maintain efficient workflows, effectively problem solve any issues and to ensure product workability and timelines of final manufacturing order delivery.
• Work closely with internal DMG teams to make sure all art and audio assets make it to the vendors in accordance with specific timelines.
• Price out all physical products using established pricing from each vendor, with an ability to apply problem solving and analysis when pricing out more complex products.
• Regularly monitor inventory management reports to address inventory clean up, inventory pricing and any misreporting, working directly with the Manager to have corrections addressed.
• Process vendor invoices, keeping in communication with vendors when we are notified that an invoice has not been paid or other issues arise
• Provide project updates in weekly meetings to various stakeholders and teams.
• Manage outside vendor set up with various Disney segments
• Ad hoc research assignments dealing with different databases and different forms of research, utilizing analytical skills and the ability to recall knowledge from previous projects
• Manage importation of product created internationally to be sold domestically
• Analyze all physical catalog and key inventory, while working with other internal DMG teams to make sure stock is at expected levels
• Cross train in digital production operations, learning to schedule digital audio and video.
• Take on special assignments and projects as needed and help with general department requests as they come.

Minimum Qualifications:

• At least 2 years of experience in operations, preferably in music
• Ability to map out and understand downstream effects of decisions
• Ability to review processes regularly and suggest improvements
• Works great under pressure and dealing with large volume and pressing timelines
• Strong technical aptitude essential; knowledge of advanced Excel, and database structures preferred
• Efficient, excellent time-management skills; this is a FAST-PACED environment
• Good interpersonal skills: very customer service focused
• Attention to detail, problem solving, analytical skills and accuracy is critical
• Responsive, inquisitive, thorough and patient
• Strong work ethic

Preferred qualifications:

• Bachelor’s degree preferred

The hiring range for this position in Burbank, CA is $60,800 – $78,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Music Group:

The music is the soundtrack of our lives – from your favorite hits by popular artists to beloved tunes from films like Mary Poppins and Frozen. Find the music that rocks your world right here at the Disney Music Group (DMG), headquartered in Burbank and home to Hollywood Records, Walt Disney Records, Disney Music Publishing and Disney Concerts. DMG releases film and television soundtracks from the world’s biggest entertainment brands, including Disney, Pixar, Marvel, the legendary Star Wars, ABC and Disney Channel, alongside pop, dance, family music and the catalog of classic rock band Queen. DMG is also an innovator in music distribution and live concerts. If music is your passion, come be a part of the team that brings it to ears all over the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hollywood Records, Inc , which is part of a business we call Disney Music Group .

Hollywood Records, Inc is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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