Regional Data Center Program Manger

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Regional Datacenter Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

#MSFTNSBE25 #COICareer

Responsibilities

• Create and maintain a program to identify best practices, design process and procedure documents, and socialize those across the AMER Region.
• Create lessons learned documentation, best practices, and innovations on existing process/procedures and tools to improve efficiencies and productivity in post-RNI activities/
• Utilize your knowledge to train, equip, and empower local teams to build and maintain a network which will support their campus through its entire lifecycle.
• Collaborate with other DC Ops Regions and global teams to align post-RNI processes and procedures globally.
• Create and manage end-to-end network project plans and ensure on time delivery.
• Empower a culture of safety, security, and compliance in all aspect of data center activities.
• Establish and enhance strong working relationships with customers in the network space.
• Collaborate directly with site management and third-party vendors at new campuses and data centers to align best practices and deliver new locations quickly and reliably.
• Plan, manage, and communicate end-to-end network project plans with stakeholders and teams.
• Perform day-to-day project check-in and update to manage project delivery and quality.
• Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution.
• Work with various Engineering, Operations, Electrical and Mechanical Engineers, DC Build Managers, and Regional Technical Infrastructure Managers during project planning and execution
• Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success.

Qualifications

Required Qualifications:

• High School Qualification or equivalent AND 10+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments
  • OR equivalent experience.
  
  

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Strong aptitude for analytic thinking and solution development
• Strong problem solving and negotiation skills
• Familiarity with forecasting and statistical concepts
• Proven capabilities to drive positive business results through cross-group collaboration and partnerships
• Executive level communication experience (written and verbal)
• Ability to interact with diverse technical and non-technical groups spanning all organizational levels
• Ability to deliver results in an ambiguous and evolving business environment

Data Center Operations Management IC6 – The typical base pay range for this role across the U.S. is USD $137,800 – $267,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,800 – $294,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until February 11, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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