Elevations Food Runner

Cheyenne Mountain Resort, Destination by Hyatt is seeking individuals with unmatched service. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you .

Our mission is to care for people so they can be their best!

Cheyenne Mountain Resort opened in 1985 and sits on 25 acres of land . The 4-Star Full Service property is nestled in the lush greens of Southern Colorado Springs and oversees Impressive mountain views, along with exciting activities like golf, swimming, and tennis . These allow for the unique experience that you can only get at this resort.

Hourly Rate : $14.81 (plus tips)

Position Overview: A Food Runner’s overall job is to work closely with the culinary staff and front of the house to ensure accuracy and quality before the guests receive their order. The Food Runner is responsible primarily for assisting the Server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast-paced position with continual customer contact.

Job Functions & Responsibilities :

• Ensures the efficient flow of orders from the wait staff to the kitchen.
• Ensures orders are being prepared with the correct priority and alerts management to quality issues or long wait times.
• Assists in the final plate presentation (e.g. adding condiments and/or toppings).
• Checks dishes before delivery for accuracy, presentation, and temperature.
• Delivers orders quickly to customers to maintain fast service.
• Communicates important information to the kitchen and the Elevations staff (e.g. when a customer has a particular request).
• Eliminates obstacles in service, food preparation lines, or dishwashing.
• Inspects the premises according to quality and sanitation standards and assists in cleaning.
• Handles complaints from customers to preserve the restaurant’s reputation of providing excellent customer service.
• Performs other related duties as assigned.

Qualifications

• Ability to walk and stand for prolonged periods.
• Must be able to lift, carry, and place up to 25 pounds at a time.
• Proven experience as a Food Runner preferred but not required.
• Outstanding coordination and multi-tasking abilities.
• Provide a customer-oriented approach and be able to remain calm under stressful situations.
• Understanding of health and safety rules in a restaurant – Food handling certification is a MUST due to local requirements.
• Availability to work varying shifts, holidays and weekends is required for this position.

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

Part Time Benefits:

• Colleague Discounted Room Rates
• 6 Complimentary Room Nights (based on availability)
• Paid Time Off

Hyatt Benefits available with this position:

• Growth Opportunities
• Referral Bonus
• Recognition & Rewards
• Basic Life Insurance
• Sick Days
• Friends & Family Room Rates
• 401(k)(Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)
• Employee Stock Purchase Plan (5% discount)
• Complimentary Parking
• Complimentary Meal During Each Shift
• Employee Assistance Program (EAP)
• Hyatt Property Restaurant/Coffee Shop Discount

Hyatt is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is the intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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