Central Sales Group Specialist (Remote Opportunity)

The Central Sales, Group Specialist is someone who has demonstrated through performance a thorough understanding and competence in Group sales, Hyatt systems, and the hotel industry. The Central Sales, Group Specialist will be responsible for managing a sales funnel at multiple Select Service & Full Service properties daily. They will receive leads from many different sources, interact with clients, create proposals, and respond in a way that is beneficial for each hotel and their individual goals. This person will be responsible for proactive business development to find new business opportunities for the hotels in their portfolio. This person will utilize Envision and other sales tools to promptly respond to leads to increase conversion and revenue. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world’s best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

•Annual allotment of free hotel stays at Hyatt hotels globally

•Flexible work schedules

•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

•Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

The Role

•Setup/Onboarding of new CSM hotels for participating hotels as assigned

•Perform Market Research and analysis to understand the participating hotel’s current business landscape

•Use market intelligence and Envision to determine target accounts and set account strategy

•Is comfortable using Envision to track all activity in prospecting and sales funnel management

•Effectively communicate program success and results upwards and outwards

•Evaluate hotel performance metrics to evaluate program performance and convey the value of Centralized programs.

•Promptly respond to all incoming group leads and referrals with professionalism

•Manages group post-contract to ensure guests can book reservations seamlessly.

Qualifications

Experience

•Minimum 2-3 years experience in a hotel or related field desired

•Must be able to work with and understand financial information and data

•Must be proficient in general computer knowledge, Microsoft Suite, Envision, Opera, and Cvent

•Must have previous Hyatt sales experience

Education

•Bachelor’s Degree preferred

Computer Skills Needed to Perform this Job

•Must be proficient with Microsoft Office including Excel and PowerPoint and be capable of creating documents, working charts, and spreadsheets and Hyatt Systems (Envision, Opera, Reserve, etc)

Additional Comments and Requirements

•Must be able to evaluate and select among alternative courses of action quickly and accurately

•Strong interpersonal and communication skills (verbal and written)

•The ability to sell strategic decisions to gain optimal business mix

•Ability to manage upward with good debate and consensus skills with objectivity

•Must have the ability to travel as needed

•Home office position which requires the need for productive home office space.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

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