Manager, Telecom Business Office

Enterprise Technology/Telecom is looking for an individual with accomplished professional experience to manage a Telecom Business team. In this role, you will lead a team of salaried professionals and collaborate with others in Telecom and Finance on a regular basis.

This position requires an individual who has a positive attitude and is passionate about service, support, and developing a talented team. The ideal candidate is a thought partner who is highly motivated and a self-starter. The Manager, Telecom Business Office must have a strong background in accounting/finance to address operational and financial risk.

This position will report to the Senior Manager of Telecom & Network Services.

What You Will Do:

• Drive value across the organization by continuously improving how Telecom delivery and financials are managed and monitored
• Ensure smooth running of key FP&A cycles (Forecast, Accrual, Annual Operating Plan, and LTP) across Telecom, coordinating all deliverables
• Closely monitor quarter end accrual and recommend any adjustments to forecasts to ensure financial targets are met
• Drive Finance transformation initiatives, improve efficiencies and share best practices
• Collaborates and proactively communicates across multiple groups to promote transparency and understanding related to project planning, forecast, and business processes
• Experience managing a diverse team of professionals with the ability to inspire and motivate to produce quality work
• Proven ability to successfully operate in a matrix organization where partnership and influence are key drivers of success
• Demonstrate exceptional critical thinking, strategic planning, and process management skills
• Provide robust financial analysis including investment appraisal for new business activities, as well as day to day management of risks and opportunities
• Facilitate and co-author business cases, CAR memos, proforma and decks for both strategic and tactical efforts
• Review and approval of all accounting entries
• Works with process owners and stakeholders to design a future-state business process that is better suited to the goals of the program or initiative
• Participates in on-call leadership rotations for managing the troubleshooting and system restoration of Telecom’s services, primarily responsible for coordinating/communicating on behalf of Telecom during major incidents after hours and weekends, rotating on a weekly basis with other leaders
• Performs additional duties as assigned by the Sr Manager, Network Engineering and Operations (NEO) or appropriate Telecom/NEO executives

Basic Qualifications:

• 5+ years of experience as a Sr Analyst or Manager with 3+ years demonstrated experience in finance, data analysis or business processes
• Possess strong quantitative and analytical skills combined with solid business and financial acumen
• Collaborative mindset combined with the ability to work independently
• Firm grasp of Forecasting & Planning systems, policies and processes is an advantage
• Strong relationship building skills and a highly professional “client service orientation”
• Charismatic, dynamic, and effective communicator, able to leverage influence without authority to meet high-profile and dynamic objectives
• Demonstrate organizational savviness with keen understanding of how organizations function and ability to influence peers and leaders
• Flexible, special-projects orientation coupled with solid multi-tasking abilities
• High energy level, strong work ethic, self-driven, independent thinker who is results-oriented and decisive
• Accustomed to managing large scale, multi-million, multi-year, highly matrixed projects
• Strong written and verbal communication skills to convey data and analysis to internal and external customers; effectively able to extract and explain the “story” from the data

Preferred Qualifications:

• Intermediate knowledge of the features, functions, and transaction processes in SAP

• Proven success collaborating with a range of partners while understanding multiple perspectives
• Ability to participates in and lead change management activities associated with process improvement.
• Engages leadership and other departments to obtain support and buy-in for changes.
• Partners with management, project champions, and process owners to align process improvement initiatives with business objectives.

Required Education:

• Bachelor’s Degree from a 4-year college in Accounting, Finance, Data Analysis; professional certification desired but not required (ITIL, PMO and or IIBA) or equivalent work experience

Preferred Education:

• Graduate degree in Data Analytics, Technology, Finance, or related field (MBA, MSA, etc.)

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc. , which is part of a business we call Walt Disney World Resort .

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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