Patient Care Technician

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Cross-Sectional Radiology Patient Care Tech Associate is an integral asset of pre/intra/post procedural care of CSIR patients. The role involves managing a variety of tasks related to medical procedures, ensuring seamless coordination and the highest level of patient care. The PCTA plays a crucial role in handling requisitions, patient and room preparation, maintaining supplies, and supporting medical personnel during procedures.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

• Essential:
• Requisition Management: Obtain procedure requisitions, extract all pertinent information, and present it to the Physician Assistant (PA) or physician for review.
• Patient Information Review: Check MiChart for patient lab data, medical history, medications (including blood thinners), and allergies. Relay abnormal results to the PA or physician.
• Appointment Scheduling: Schedule radiology procedure appointments in MiChart and Outlook, including entering information for specimens to be sent.
• Imaging Check: Monitor MiChart for pertinent imaging on patients (e.g., IR, CT scans, MRIs, ultrasounds) and print relevant reports.
• Anesthesia Coordination: Schedule cases requiring general anesthesia when necessary.
• Inpatient Support: For inpatients, coordinate transportation, manage blood thinners, and obtain consent with the floor nurse or SWAT team.
• Patient Preparation: Prepare patients for procedures, including assisting them into the room and completing pre-procedure patient information forms (consent, billing, and discharge instructions).
• Lab Review: Recheck updated lab results before bringing the patient into the procedure room.
• Room Set-Up: Set up the room and procedure trays as directed.
• Specimen Handling: Assist with specimen preparation for Pathology and maintain inventory on the procedure cart daily.
• Procedure Assistance: Assist medical personnel during procedures and log all necessary information on control sheets.
• Ultrasound Support: Load images for volume navigation into ultrasound machines for procedural scanning.
• Post-Procedure Clean-Up: Ensure proper post-procedure clean-up. Complete exam and bill for all billable supplies & procedures.
• Biohazard Handling: Manage biohazard specimens following compliance procedures and transport specimens to the appropriate department for testing.
• Billing: Complete the examination and billing for all billable supplies and procedures.
• Supply Management: Maintain stock in all procedure rooms and order supplies as needed.
• Equipment Maintenance: Perform daily maintenance checks of the resuscitation board and oxygen supplies.
• Certification Compliance: Maintain University of Michigan (U of M) mandatory requirements and Basic Life Support (BLS) certification.
• Patient Triage: Triage patient calls as needed

Required Qualifications*

• High school diploma
• BLS certification
• Basic anatomy knowledge
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Attention to detail and accuracy
• Proficiency with office equipment and computer systems
• Knowledge of medical terminology
• Ability to work in a fast-paced environment

Desired Qualifications*

• 2 years patient care experience
• Prior experience with MiChart

Work Schedule

Day shift; Monday – Friday

Work Locations

University Hospital

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the .

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

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