Assistant Event Services Manager – 4 Day Work Week

Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle’s Southport, a recent AAA Four Diamond and Best of Housekeeping award winner, perfectly combines the natural beauty of the Pacific Northwest with modern amenities. Enjoy close proximity access to Sea-Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. Explore the beauty of the Pacific Northwest, then return to your comfortable room in Renton.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Event Services Manager will be responsible for managing banquet events at the hotel. This person supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.

The Assistant Event Services Manager Responsibilities may include:

• Support, Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
• Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys.
• Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders.
• Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
• Responsible for proactively reviewing staffing and equipment needs
• Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
• Responsible for maintaining a high energy, positive, professional appearance
• Responsible for developing innovative and creative décor for Banquet function space
• Responsible for short and long term banquet functions in the front and back of the house
• Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
• Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
• Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Ability to develop ideas for special events and holiday functions

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Wage Information:

The salary range for this position is $29.71 to $41.63 per hour. The starting salary for this position will be between $29.71 and $33.79. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications and education.

Qualifications

• Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule

• A true desire to understand and anticipate the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge
• Candidates should be extremely creative, innovative, detail oriented and organized
• Hotel experience and a thorough understanding of all levels of banquet service
• Previous experience as an Assistant, Event Services Captain or Event Services Supervisor or Event Concierge preferred.
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service.

Benefits & Perks:

As a colleague, we have you covered with awesome benefits and perks! Some of those include:

• Medical, Dental and Vision Insurance after 30 days of employment

• Discounts on dry cleaning service

• Tuition/Wellness Reimbursement

• Paid Vacation, sick leave and up to 2 float day

• 401(k)

• Paid Family Bonding Time

• Adoption Assistance

• Free Parking

• Referral Bonuse

• Discounted room nights and Friends and Family discounts at any participating Hyatt location starting on your first day of employment

• Up to 12 complimentary rooms at any participating Hyatt location after 1 year of service

• Free colleague meals during shift

Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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