Membership Coordinator

Job Description

The YMCA of Metropolitan Dallas is actively seeking a cause driven leader to join the team as a Membership Coordinator at the Lake Highlands Family YMCA.

The YMCA of Metropolitan Dallas, established in 1885, consists of 16 branches and 2 destination camps and employs over 2,000 staff – all dedicated to building healthy, confident, connected, and secure children, adults, families and communities. We are one of the largest YMCAs in North America and serve over 200,000 people annually through programs and events.

This role is a full-time, hourly position and will work evenings and weekends.

Under the direction of the Senior Membership Director, this role is directly responsible for all “back office” functions of the membership process, as well as serving as a lead for membership staff while on duty. An ideal candidate is enthusiastic, maintains a professional image and has the ability to work harmoniously with staff and members.

Qualifications

An Associate’s Degree and/or a minimum of 3 years of customer service experience are required for this position. Candidates must possess the physical, visual, and auditory capabilities necessary to fulfill all job-related responsibilities. The role demands an energetic personality capable of strategically managing multiple tasks simultaneously and motivating staff to do the same. Bilingual proficiency is preferred. Strong organizational and critical thinking skills are essential. Successful completion of Reclique Core (POS) Level 1, 2, and Business Services, as well as CPR/First Aid certification, is required within 60 days of hire.

Essential Functions

Benefits: Health, Dental, Vision, Long & Short-Term Disability, Medical and Dependent Care Reimbursement Plan, Supplementary Insurance (Cancer/Accident/Critical Illness), Employee Assistance Plan, Free family membership, Discounts on Y programs including summer camps, enrichment classes, youth sports, childcare and more! Eligible to enroll in a 403(b) tax deferred account at beginning of employment. 12% paid by the YMCA upon meeting eligibility requirements. (PTO) Paid time off based on hours worked and years of service. Training and leadership development opportunities. Employee referral awards of $100 and up.

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