Senior Sales Manager

Our commitment to caring for people starts first with caring for our colleagues, because they are the heart of Hyatt. We foster an inclusive environment that prioritizes wellbeing and enables colleagues to be their best . Hyatt’s culture is built upon the practice of empathy, grounded in listening and fueled by care.

Hyatt Regency Baltimore Inner Harbor is on the search for a dynamic Senior Sales Manager who has extensive experience in the sales process and function of a hotel. The Senior Sales Manager is a career sales professional and a top producer within hotel sales who has demonstrated through performance, a commitment and expertise in direct sales.

Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate. The Senior Sales Manager will also participate and may lead event meetings, sales and other staff meetings.

The Senior Sales Manager also works as a team member with the sales and events staff and is in close contact with assigned Administrative Assistant and other support staff. Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business. This role may take on leadership functions and assist Director of Sales & Marketing with projects.

Key Responsibilities:

• Selling guest rooms, meeting space and other Hyatt services to customer groups.

• Management of the most complex accounts which exhibit potential for business.

• Conduct site inspections

• Solicit and generate business through direct sales and marketing tactics.

• Prepare and present effective proposals

• Maintain organized documentation and reports

• Utilize Hyatt systems for seamless coordination of customer requirement

As a Senior Sales Manager, you’ll not only participate in event meetings and sales discussions but may also take on leadership functions, assisting the Director of Sales & Marketing with various projects.

We offer excellent benefits:

Why Choose Hyatt?

We offer outstanding benefits tailored to the modern workforce.

• Medical, Dental and Vision Insurance after only 30 days

• Free room nights, Discounted and Friends & Family Room Rates

• Discounted F&B when staying at Hyatt Hotelsr

• 401(k) Retirement Matching Plan (up to 4%)

• Flexible work schedule

• Paid Time Off including new child leave!

• Highly competitive salaries and incentives

• Tuition Reimbursement

• Training programs

• Complimentary Employee Meals

• Employee Stock Purchase Plan

• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Join Hyatt for a fulfilling journey where exceptional performance meets incredible rewards. Embrace the challenge, and discover a world of career opportunities, personal growth, and a supportive work environment.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment

  • Refined verbal and written communication skills

  • Must have 3-5 years of major market hotel sales experience

  • Must be proficient in general computer knowledge.

  • Must have selling, negotiating, business writing and presentation skills training

  Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.