Account Manager

From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM platform, and now, more than two decades later, are on a mission to provide products and services that make the hard things easier for sales, marketing and customer service teams. In fact, we help mid-market businesses around the globe reach new levels of performance and predictability by letting our award-winning CRM platform do the work.

Our diverse group of worldwide employees are united and driven by a shared passion for our mission, culture, and values. We treat our employees like humans not line items and are building a culture where your work at Sugar helps fuel personal, professional and business growth – check out our recent ‘Great Place to Work’ certification that we are so proud of. Work/life fit and flexibility for our team matters and together we pride ourselves on solving for our customers, always. What’s more, we are a Remote 1st organization, which means we empower everyone to do their best work from home, on the road, or anywhere in between.

If you’re ready to grow your career and help organizations grow better and faster, you’ve come to the right place. Find out more about our SugarCRM careers and how you can become a part of our journey.

• Contact SugarCRM’s customers to engage and grow existing accounts
• Drive and close add-on product sales, upsells and cross-sells to existing customers
• Prospect, develop, and close prospects for SugarCRM’s suite of products and service packages
• Provide post-sales account management to ensure successful adoption and usage
• Coordinate and work with extended team members
• Work closely with Customer Success Managers and Support teams to support customer satisfaction

• 5+ years of on-quota, B2B sales experience
• Track record of consistently exceeding sales targets
• On demand/SaaS experience a plus
• Ability to understand CRM technology and successfully communicate it to our customers
• Excellent interpersonal and verbal communication skills
• Strong time management skills, organizational skills and attention to detail
• Experience in highly competitive markets
• Self-starter and ability to work in a rapidly expanding and changing environment

Expected total target compensation range: salary plus commission based on ARR sales, depending on experience.

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we’re dedicated to adding new perspectives to the team.

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