Application Analyst II

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare – people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

Summary
Responsible for providing, designing, developing, testing, implementing and ongoing maintenance of new and existing software applications. This role also provides training and support to end users.

Does this position require Patient Care?
No

Essential Functions
-Reviews system requirements and business processes; tests, debugs and implements software solutions.

-Develops and executes test plans and performs other software quality assurance tasks.

-Trains end users on the operation of software applications. Develops end user documentation.

-Provides ongoing support of the software applications by identifying and resolving issues.

-Runs reports, updates tables and performs other tasks associated with the ongoing operation of the software environment.

-Participates in regular team meetings to discuss team activities, issues and updates.

Qualifications

Education Bachelor’s Degree Information Systems preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience experience in the development, support or operation of software applications 2-3 years required Knowledge, Skills and Abilities – Strong oral and written communication skills. – Strong interpersonal skills to effectively communicate with both technical and non-technical staff. – Demonstrated analytic and problem-solving skills. – Ability to learn quickly. – Knowledge of Microsoft Office 365 and other popular office productivity solutions.

Additional Job Details (if applicable)

Physical Requirements

Remote Type

Hybrid

Work Location

325 Cambridge Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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