Assistant Banquet Manager

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region’s variety and rich heritage-beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world’s best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

The Assistant Banquet Manager will be responsible for managing banquet events at the hotel. This person supervises event room set-ups and services and maintains all banquet functions and equipment. This role is a highly detailed role within the hotel to complete event requirement and create an appealing experience for guests.

Roles and Responsibilities include but are not limited to:

• Assisting in planning and organizing events, including setting up, managing, and breaking down banquet spaces.

• Ensure all event details are aligned with client specifications and expectations.

• Working closely with clients, event planners, and other departments within the hotel.

• Address and resolve client or guest related complaints promptly and professionally.

• Oversee the setup of tables, chairs, linens, and décor according to event requirements.

• Ensure the proper setup of AV equipment, catering stations, and any other event-specific needs.

• Assist in maintaining inventory levels for banquet supplies.

• Prepare post-event reports, including attendant, revenue, and any operational challenges.

• Ensure all billing and payment processes are completed accurately in Micros and Evention.

• Ensure all events comply with health and safety regulations, including food safety, emergency procedures, and workplace safety.

Qualifications

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment.

• Ability to stand for long periods and walk moderate distances.

• Ability to lift, pull, and push a moderate weight (about 50 lbs.).

• Proficient in basic computer skills.

• Previous experience in banquets preferred (full-service hotel).

• Previous experience with Micros and Evention preferred.

• Previous Payroll and/or Dimensions experience preferred.

• Previous experience in banquet service, event coordination, or hospitality management is preferred.

• Strong leadership and organizational skills, with the ability to manage multiple events simultaneously.

• Excellent communication skills, both verbal and written.

• Knowledge of banquet operations, food and beverage service, and event management.

• Flexibility to work evenings, weekends, and holidays as needed.

Benefits & Perks

• Opportunities to work around the world with Hyatt Hotels and Resorts

• Discounted & Complimentary Hotel Room Nights

• Enjoy free employee meals in our employee dining hall

• Free covered parking

• Medical Dental and Vision Insurance (Full-time colleagues)

• Retirement savings plan

• Excellent training and professional development

• Tuition/Wellness reimbursement, up to $1,000 a year!

• Employee Stock Purchase plan

• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Proof of eligibility to work in the United States is required, as well as a completed background check.

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