Associate Director – Frankfort, KY KY

The Associate Director will provide leadership to their team through the establishment and execution of strategic plans with a clear focus on growth by increasing share of wallet with existing customers and increasing temps on assignment; and leveraging and partnering with the Growth Operations team, sales teams and implementation teams to provide an outstanding client experiences with quality outcomes. This leader must create an atmosphere where a culture of diversity is embraced, performance is recognized or addressed, and development of current role and careers are fostered. Relationship development with key stakeholders and field teams is critical.

What you’ll be doingLeadership & People Management

Trains new Managers in a timely manner and coaches managers on how to manage their team.
Supports on-going training to familiarize staff with Adecco’s new policies, procedures, and methods applicable to their positions.

Conducts performance evaluations and prepares developmental plans for staff in a timely manner.

Account Retention & Growth

Strives for strategic ingenuity through the development, implementation and measurement of process efficiencies, productivity metrics and quality of service.
Ensures Managers emphasize quality and service and identifies opportunities for further growth of existing accounts
Supports Managers in maintaining high levels of Customer Satisfaction Survey feedback through regular business reviews with clients
Contribute to the commercial development of strategic prospects and accounts (acquisition, migration, market share, cross sell services)
Utilizes corporate sponsored promotional activities to increase knowledge of Adecco in the local market.

Financial & Operational

Fully accountable for monthly performance, KPI analysis and achievements, resulting in a positive impact on the P&L, with the objective of growth
Execute the solution designed by the sales organization through new implementations or expansions
Controls financial activities; monitors bill rates, credit extension procedures, collections and adherence to budget.
Supported by the Middle Office, monitors workers’ compensation and unemployment claims to minimize exposure and resulting expenses.
Ensures full compliance with federal, state, and local laws.
Develops and maintains knowledge of economic trends and changes affecting local businesses.
About youA Bachelor’s degree in business or related field or equivalent experience is required. Management of large onsite portfolio.

Skilled in communicating effectively verbally and in writing.
Excellent problem solving skills, using data to identify problems and craft solutions.
Capable of managing conflicting priorities; Must be able to travel extensively.
Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. A journey to bring out the best in youWe believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year.

Equal Opportunity Employer/Veterans/Disabled

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