Banquet Supervisor

Department: Banquet

Rate of Pay: $8.00/Hour plus percentage of service charge pool

Shift: Part-Time, Year Round position

Variable day and night shifts as business demands

MUST BE AVAILABLE WEEKENDS & HOLIDAYS

FLSA Status: Non-Exempt/Hourly

SUMMARY

The Banquet Supervisor assists the manager in making sure all events are ready for service, keeps all staff on task, and checks with group coordinators and kitchen staff to ensure satisfaction and perfection. The supervisor works as part of a team to ensure the proper set-up, service, and billing of all group functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• In the absence of the Banquet Manager, oversee the banquet function and banquet employees to ensure that our guests receive excellent service to the Sundance Standard.
• Execute tasks and duties assigned by guest and/or manager.
• Set buffets and assist in maintaining service throughout event.
• Observe guests, respond to any additional requests, and clear upon completion of meal.
• Complete or assign opening and closing duties.
• Calculate bills accurately in accordance with Sundance accounting procedures.
• Oversee 2-3 events at a time.
• Demonstrate a working knowledge of bartending and setting a bar.
• Understand and comply with all state laws regarding alcohol and service.
• Supervise banquet servers, bartenders, and housepersons.
• Keep a timeline for servers to follow. Double check timing and making adjustments as deemed necessary.
• Oversee set-up staff, ensuring that meeting spaces are clean and organized.
• Set rooms according to Banquet Event Orders and make sure buildings are stocked and clean.
• Ensure storage is managed to be in compliance with fire codes.
• Create cleaning schedules including the major cleaning of all back of the house banquet areas and storage areas.
• Oversee the proper storage and care of all service supplies, linens, china/glass/silver, and catering supplies.
• Inventory Banquet equipment quarterly.
• Oversee the delivery and return of all rental item requests from the client.
• Stock inventory of service items (teas, coffees, sodas, sugar, paper products, etc.).
• Work under the direction of the manager to ensure buildings are cared for and in proper working conditions.
• Maintain and organize all meeting spaces, storage rooms and equipment.
• Assist in cleanliness of Sundance vehicles and follows Sundance Safety vehicle guidelines.
• Supervise a team of up to 25 employees in setting up and breaking down rooms and areas on property. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Complete all applicable paperwork for the above responsibilities and submit to HR in a timely manner.
• Financial management and accountability including preparation and adherence to departmental budget and willingness to implement improvements to achieve the financial goals of Sundance Partners, LTD.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• 2-3 years related experience and/or training
• Helpful to have a basic understanding of technical equipment, but not necessary.
• Must possess a valid U.S. Drivers’ License in good standing as determined by Sundance’s Insurance Company guidelines.
• Must possess or obtain a valid food handlers permit within 30 days of employment.
• Must possess or obtain a valid alcohol service permit within 30 days of employment.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and /or move up to 75 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include depth perception, and ability to adjust focus.
• Must be 21 years of age or older

WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly exposed to outside weather conditions and extreme cold. The employee is occasionally exposed to wet and/or humid conditions; Moving mechanical parts; high, precarious places; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate, but can get loud.

BENEFITS

• Competitive pay rates with tips
• Employee discounts on dining and resort amenities.
• Active Season Pass
• 401k Match

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