Café Attendant – Tenderfoot Katies

This job description is intended to be a broad description of duties. You will be expected to carry out all responsibilities in accordance with the organization’s policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Café attendants ensure guests have all the items needed to enjoy their meal and facilitate an efficient dining experience. Main tasks include completing food and drink orders at the point of sale, welcoming and educating guests, managing the waste management stations to our B-Corp specifications, cleaning the dining area, and restocking products. A friendly attitude and excellent communication skills are required for this position’s success, all while adhering to the pressures of a fast-paced environment.

Essential Job Responsibilities:

• Greet guests pleasantly and with courtesy and provide simple directions around the resort.
• Complete guest transactions in a welcoming, attentive, and efficient manner.
• Maintain waste management stations to our B-corp standards.
• Develop a working knowledge of food and beverage operations.
• Awareness of safety and security policies and procedures as they relate to self, guests, co-workers, and property. We provide training and guidelines to adhere to these practices that can keep you healthy and safe, including our coworkers and guests.
• Bus tables, vacuum, sweep, and mop floors as necessary
• Help unload supplies, shovel snow, clean windows and water fountains, empty trash cans, and restock food and beverage items.
• Willingly and diligently assist in maintaining the orderliness and tidiness of our outdoor spaces. Requires a tolerance for cold early mornings.
• Maintain a clean and neat workspace, and guest space, and help ensure that the operation runs in a smooth and orderly fashion.
• Wipe down surfaces such as food counters, shelves, walls, doors, tables, and chairs, and clean up any spilled food or drink.
• Maintain order in the food service area by arranging tables and chairs in a way that allows for easy movement within the establishment.
• Reliable attendance on all scheduled workdays.
• Perform additional responsibilities as requested by the Managers/Supervisors.

Personal Skills

• Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitment and Passions.

• Provide a guest experience that exceeds the guest’s expectations.

• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, while working in an ever-changing environment.
• Must have a strong attention to detail.

Qualifications & Knowledge

• Must already have or be willing to complete the New Mexico Food Handler Certification upon hire.

• Must already have or be willing to complete the New Mexico Alcohol Server Certification upon hire.
• Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Must be able to work in a fast-paced environment. TSVI is located in a high-altitude alpine environment. Position will require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. May require working alone or with others depending on the day’s business.

Physical Demands of Position Include:

Will often lift up to 25 pounds; occasionally team lift up to 50 pounds. 80-100% of the time will be spent standing, shoveling, walking, reaching, talking, hearing, tasting, and smelling. 25-50% of the time may be spent climbing/balancing and being exposed to the outdoors including winter weather conditions. Occasionally sitting – less than 15% of the time.

Background Check

Positions dealing with children, of safety sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes

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