Cafe Cashier – Full Time

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare – people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

Key Details:

Primary Responsibilities: Customer service, cashiering, and maintaining cafeteria cleanliness.

Patient Care Required? No

Essential Responsibilities:

Attend department meetings, in-services, and training sessions.
Provide excellent customer service and address customer needs.
Stock and replenish cafeteria items, including coffee, paper goods, cooler items, salad bar, and snack racks.
Maintain cleanliness and sanitation of dining areas, servery, and tray return areas.
Handle catering orders and break down used catering carts.
Operate the cash register, process transactions, and follow cash handling procedures.
Cash out register, prepare deposits, and set up the opening bank for the next shift.
Follow HACCP and cash handling standards.
Notify the supervisor of any concerns, discrepancies, or product shortages.
Support department goals to enhance retail satisfaction and customer experience.

Qualifications

Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Prior cashier and customer service experience preferred Knowledge, Skills and Abilities – Staff adheres to all I C.A.R.E. Standards. – Must be able to read menu items in English. – Must be able to communicate in English with customers. – Must have basic arithmetic skills: ability to count cash, make change, add/subtract. – Must be able to use a calculator. – Independent judgment required. – Must be able to juggle multiple tasks in a fast-paced environment.

Additional Job Details (if applicable)

Physical Requirements

Remote Type

Onsite

Work Location

1133 Centre Street

Scheduled Weekly Hours

38

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Brigham and Women’s Faulkner Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Source ⇲