Central Ops Associate, Workforce Solutions – Candidate Services

We are looking for someone with strong customer service skills, a demonstrated desire to exceed expectations, and a team player with a solid work ethic. You must possess excellent written and verbal communications skills – ability to interface with all levels of the organization. The ideal candidate will be a problem solver, able to troubleshoot issues independently and drive them to closure with minimal supervision. You will be expected to have great organizational skills and attention to detail, be able to juggle and prioritize multiple tasks simultaneously. You must be flexible, able to change direction quickly – comfortable in a fast-paced environment and in dealing with ambiguity. The Best candidate will have a solid sense of accountability and acute personal judgment – ability to handle confidential information and escalate issues when appropriate. Previous recruiting or HR experience or equivalent is highly desired.

As a Central Operations Associate you will play a critical role within Workforce Staffing Centralized Operations (WFS CO) to help candidates move through the hiring process. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. The ideal person will be an organizational guru, possess great communication skills and have the ability to learn new tasks quickly.

Key job responsibilities
Your key responsibilities will be running audits, granting permissions to tools and fixing errors that are preventing the candidate from getting hired. You will also collaborate with recruiters and local HR teams to ensure hiring team success by identifying opportunities for improving candidate experience and scheduling efficiency. Finally, you will assist in the coordination of other recruiting activities as needed.

BASIC QUALIFICATIONS

– 6+ months of human resources experience
– 6+ months of customer service experience
– 6+ months of Microsoft Office products and applications experience
– High school or equivalent
– Experience in confidential environments

PREFERRED QUALIFICATIONS

– 1+ years of human resources experience
– 1+ years of customer service experience
– 1+ years of Microsoft Office products and applications experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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