Chief Operations Officer

Goodwill Industries of Michiana • South Bend , IN , US

Posted 6 days ago

Description

Are you ready to lead with vision and drive impactful change? At Goodwill Industries of Michiana, Inc., we’re looking for leaders who see the big picture and are ready to transform it into reality. We’re seeking a Chief Operating Officer (COO) who excels at creating strategies that boost our retail revenue and spearheads initiatives that result in measurable operational improvements.

Is precision your passion? Do you thrive on leading teams to greatness? Goodwill could be the perfect fit for you if you’re obsessed with getting things right and love guiding high-performing teams who care about excellence.

As our COO, you’ll be at the heart of an organization that values a people-first approach to achieving big dreams. You’ll assess, design, build, and communicate a vision that empowers our team and community. Working at Goodwill isn’t for everyone, but if you align with our core values—a relentless pursuit of excellence, a customer-first mindset, humble confidence, passion for our mission, and doing the right thing—we want to hear from you.

Responsibilities

• Oversee and continuously improve Goodwill’s operational management and business lines
• Play a critical role in the development and execution of strategic plans
• Set and monitor comprehensive goals for performance and growth
• Provide leadership that fosters maximum performance, growth, and team dedication
• Partner with the Chief Financial Officer to develop and manage budgets for revenue streams
• Monitor and evaluate financial performance, making adjustments to achieve goals
• Implement policies that promote a culture of success and align with the organization’s vision
• Innovate by seeking and developing new revenue streams

Qualifications

• Strong strategic thinker with a focus on structure and analysis. Exceptional problem-solving abilities and a talent for designing and optimizing systems.
• Proven track record of leading operational teams and managing complex projects. Ability to inspire and guide teams toward operational excellence.
• Advanced analytical skills with the capability to interpret data, identify trends, and make informed decisions. Experience in using data to drive operational improvements.
• Extensive experience in operations management, process optimization, and strategic planning. Knowledge of industry best practices and emerging trends.
• Strong communicator with the ability to convey complex ideas clearly and effectively. Excellent interpersonal skills for collaborating with stakeholders at all levels.
• Bachelor’s degree in Business Administration, Operations Management, or a related field. Advanced degrees or certifications in relevant areas are a plus

Compensation

$180,000

About Goodwill Industries of Michiana

At Goodwill Industries of Michiana, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish.

We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you’ll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change.

Join us at Goodwill Industries of Michiana, where you’ll be part of a forward-thinking team that values your unique strengths and contributions. Here, you’ll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.

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