Chief Steward

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you’re enveloped by the same inspiration to discover, (dis)connect and create.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

The Lead Steward is primarily responsible for assisting to coordinate and maintain the cleanliness of all hotel china, silverware and cookware. This person must have good communication skills, lead team and have the ability to lift, push and pull a moderate to heavy amounts of weight.

Key Responsibilities

• Stewarding Operations
  • Supervise the stewarding team in cleaning and maintaining kitchen areas, equipment, and utensils
  • Ensure all dishwashing equipment is operated and maintained efficiently
  • Oversee waste disposal and recycling processes
  
  
• Hygiene and Sanitation
  • Maintain high standards of cleanliness and sanitation throughout all kitchen areas
  • Conduct regular inspections to ensure compliance with health and safety regulations
  
  
• Inventory and Supplies Management
  • Manage inventory of cleaning supplies, chemicals, and stewarding tools
  • Place orders for required materials and ensure proper storage
  • Monitor stock levels to avoid shortages or overstocking
  
  
• Team Leadership
  • Train, supervise, and evaluate stewarding staff.
  • Create and manage staff schedules to ensure adequate coverage during all shifts
  • Foster a positive work environment that encourages teamwork and efficiency
  
  
• Equipment Maintenance
  • Ensure all kitchen and dishwashing equipment is properly maintained and functioning.
  • Coordinate with maintenance teams for repairs and servicing
  • Maintain logs and records of equipment usage and maintenance
  
  
• Support to Culinary and Service Teams
  • Coordinate with kitchen staff to ensure timely cleaning and availability of utensils and equipment
  • Assist service teams by maintaining the cleanliness of dining service areas when necessary
  • Work closely with the Executive Chef to meet operational needs
  
  

The Hourly Range for this position is $25 – $30 per hour. This is the pay range for this position at Alila Ventana Big Sur reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and education.

Hyatt is proud to offer exceptional benefits, which include

• Annual allotment of free hotel stays at Hyatt hotels globally
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off
• Medical, Dental, Vision after 30 days of employment
• 401K with company match after 1 year of employment

Ventana Big Sur colleagues enjoy

• Gas stipend for qualified candidates
• Complimentary daily meal
• Paid Meal Breaks

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• Proven experience in a similar role, preferably in a hotel or restaurant environment.
• Strong knowledge of hygiene and sanitation regulations.
• Leadership and team management skills.
• Good organizational and time-management abilities.
• Familiarity with cleaning equipment and chemicals.
• Basic computer skills for managing inventory and reporting.
• Certification in food safety or sanitation (preferred).

Work Environment

• Physical work requiring standing for extended periods, bending, and lifting heavy objects.
• Exposure to heat, humidity, and cleaning chemicals.
• Requires flexibility to work evenings, weekends, and holidays.

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