Cloud Contact Center Engineer

October 18, 2024

Job Description

MI-Lansing, Specifics below: Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements.

Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subject Matter Expertise (SME) input into [...]

Source

To apply, please visit the following URL:http://jobview.monster.com/Cloud-Contact-Center-Engineer-Job-Lansing-MI-US-280842065.aspx→