Disney Programs Learning Team Intern, Spring 2025

About the Role & Program

Disney Programs encompasses the Disney College Program, Culinary Program, and Disney International Program. The Disney Programs Learning team is responsible for bringing developmental, academic and uniquely Disney experiences to life for participants. Our goal is to help develop and encourage others to reach their full potential while navigating the start of their career journey!

The approximate dates of this internship are January 2025 through June 2025.

What You Will Do

As a Programs Learning Team Intern, you will work in the Disney Programs Office and support the Learning team as a first point of contact for participants. This role involves a high level of administrative responsibilities, including computer data entry, handling phone calls, and in-person communication. As an intern you will collaborate with the team to address participant questions regarding learning offerings, academic support, and general inquiries about Disney Programs. Our intern will assist in coordinating offerings and serve as a liaison for key partners!

• Partner with faculty, students, and scheduling teams to organize and process exam proctoring and independent study hall requests.
• Assess and respond to participant inquiries regarding offering registration, learning certificate requests, and other program-related questions.
• Track offering enrollment, attendance metrics, and learning hours through various booking systems and Microsoft Excel.
• Manage scheduling, communications, and logistics for adjunct facilitators supporting tours and classroom workshops.
• Complete setup and breakdown of classrooms and technology, and lead participant check-in processes.
• Support leadership with the co-facilitation of select learning activities.

Required Qualifications & Skills

• Must hold a valid U.S. driver’s license (operating a company vehicle is required for this role).
• Strong computer proficiency in Microsoft Office Suite.
• Comfortable lifting 45 pounds, walking up and down multiple flights of stairs, and standing for long periods of time.
• Shown guest service skills.
• Strong conflict resolution and problem-solving skills.
• Proven verbal and written communication skills.
• Proven teamwork skills.
• Demonstrable track record of prioritizing multiple projects.
• Previous operations experience with The Walt Disney Company®.
• Ability to handle confidential information.
• Strong organizational skills with attention to detail.

Preferred Qualifications

• Familiarity with Disney Internships and Programs.
• Proven mentoring/counseling skills.
• Validated facilitation or public speaking skills.
• Experience working with a diverse student population.
• Proficiency with programs including DORMS, SAP, Workday, SC Logic, RapID.
• Proficiency in an additional language.

Education

• Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program, OR must have graduated from a college/university within 6 months, OR currently participating in a Disney College Program or Disney Professional Internship.
• A student studying in their junior or senior year, or recent graduate within 6 months of graduation date is eligible to apply.
• A major in Education, Business Administration, Human Resources, Communications, Hospitality Management, or related major is preferred.

Eligibility Requirements & Program Information

Candidates for this opportunity MUST meet all of the below requirements:

• Be at least 18 years of age.
• Have not completed one year of continual employment on a Disney internship or program.
• Possess unrestricted work authorization.

Additional Information

• Be compliant with The Disney Look appearance guidelines.
• The approximate dates of this internship are January 2025 through June 2025.
• Fully available Monday through Friday for the duration of the internship, 40 hours each week.
• Able to provide own housing in the Orlando, FL area.
• Able to provide/have reliable transportation to/from work.
• Limited housing opportunities for Florida Based Professional Interns may be available through American Campus Communities, for more information click here .

Recommendation – Print This Role Description: We encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview. Note that this role description will not be accessible once the posting is closed.

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc. , which is part of a business we call Walt Disney World Resort .

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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