Enterprise Product Coach

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Technology Product & Platform Management
Job Sub Function:
Technical Product Management
Job Category:
People Leader
All Job Posting Locations:
Raritan, New Jersey, United States of America, Spring House, Pennsylvania, United States of America, Titusville, New Jersey, United States of America, US017 NJ New Brunswick – 1 J&J Plaza
Job Description:

Johnson & Johnson is recruiting for an Enterprise Product Coach. This role will be based in NJ, PA, or Beerse, Belgium. And it is required to be in the office three days a week.

Johnson & Johnson is currently recruiting for an Enterprise Product Coach within the JJT Strategy & Operations ePMO where you will demonstrate your extensive practical Digital Product Management and agile expertise to coach teams and leaders in a product mindset and product management practices. You will develop/deliver hands-on training and coaching to help guide your clients to good digital product management practices and recommend processes and tools to support them in their journey. As part of a new coaching group, you will also be critical in developing growth strategy and insights with other coaches.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Beerse, Belgium – Requisition Number: R-004714

Key Responsibilities:

• Work with digital product leaders and teams throughout the enterprise to ensure relentless drive for customer focused outcomes using data to gather greater insights
• Coach and mentor digital product teams to demonstrate appropriate principles such as product mindset, agile principles, human-centered design principles, and frameworks to deliver high value products and capabilities
• Enable and inspire a collaborative and empowered culture to promote greater business agility
• Work with teams to identify new ways of working and scale practices with proven impact
• Develop and influence learning strategies; design and develop facilitator-lead materials
• Through coaching soft skills, build trust, evaluate team’s current practices /methodologies, and recommend appropriate next steps to achieve greater business agility
• Assess product delivery maturity, educating and mentoring to identify trends and opportunities for strategic improvement
• Collaborate with other coaches to develop insights and strategies to develop trust, confidence, partnership and impact
• Run workshops and training on product development topics, leveraging tool kits and best practices
• Advise on modern product discovery and product delivery techniques
• Drive business agility by coaching Product Managers and squads through defining and evolving their product strategy, vision, and roadmaps to deliver best-in-class solutions. It includes, based on personal experience, the ability to coach in these core aspects of Digital Product Management (but not limited to):
• Product Strategy: Work closely with leadership and cross-functional stakeholders to define product strategy and OKRs that drive Product Usage and adoption over short, medium, and long terms; balancing various business/stakeholder needs.
• Product Roadmap: Create time-centric product roadmaps that deliver the product strategy while balancing business/stakeholder, security, risk, and compliance requirements and contractual commitments.
• Data-driven decision making: Leverage data and analytics to make informed decisions, monitor product performance and continuously improve product to improve KPIs.
• Impact and Execution: Drive a cross functional team of engineers, designers, other technologists and horizontals, business stakeholders, etc.
• Customer-Centric Approach: Maintain a deep understanding of customer needs and feedback through user research, surveys, and feedback loops, and incorporating this insight into product enhancements.
• Product Development: Scope and lead the development of new product features that will increase the value to our customers.
• Risk Management: Work closely with compliance and risk management teams to ensure products adhere to regulatory requirements and industry best practices. Financial Planning: Develop and manage product budgets, forecasts, and financial models to optimize resource allocation and track financial performance. Communication: Effectively communicate product updates, priorities, and progress to internal stakeholders, executive leadership, and external partners.

Qualifications

Required:

• To be truly effective, one must be an expert in Digital Product Management (product strategy, discovery, development). At least three years of proven experience as a Digital Product Manager or Senior Product Leader; At least five years of experience helping build products (e.g., as a team member)
• Skilled in Digital Product Strategy & Discovery, OKR Creation and Tracking, and Digital Product Vision and Roadmaps
• Effective coach – excellent communicator, exudes patience and loves to teach others
• Understanding of software development methodologies like Scrum or Kanban
• Excellent facilitation skills, experience leading training and backlog development and refinement sessions
• Passionate about improving Customer Experience and delivering maximum value to customers
• Demonstrable work experience in creating a compelling product vision, insightful product strategies, and working trade-offs involved with an effective team topology
• Demonstrable work experience in helping product leaders to create an environment conducive to supporting empowered product teams delivering great results
• Experience helping product leaders align priorities to the overall business goals and product strategies
• Proven experience in building relationships with leaders across the organization to influence and inspire change
• Ability to understand and navigate the complexities of operating in a matrix global framework is required, along with the capability to implement flawlessly in high stress/fast paced environment
• Intellectual curiosity and learning agility are key for this role
• Proven track record to be highly collaborative & flexible – comfortable navigating through ambiguity with a diplomatic approach. Able to quickly adapt to shifting priorities and reprioritize accordingly

Required:

• To be truly effective, one must be an expert in Digital Product Management (product strategy, discovery, development). At least three years of proven experience as a Digital Product Manager or Senior Product Leader; At least five years of experience helping build products (e.g., as a team member)
• Skilled in Digital Product Strategy & Discovery, OKR Creation and Tracking, and Digital Product Vision and Roadmaps
• Effective coach – excellent communicator, exudes patience and loves to teach others
• Understanding of software development methodologies like Scrum or Kanban
• Excellent facilitation skills, experience leading training and backlog development and refinement sessions
• Passionate about improving Customer Experience and delivering maximum value to customers
• Demonstrable work experience in creating a compelling product vision, insightful product strategies, and working trade-offs involved with an effective team topology
• Demonstrable work experience in helping product leaders to create an environment conducive to supporting empowered product teams delivering great results
• Experience helping product leaders align priorities to the overall business goals and product strategies
• Proven experience in building relationships with leaders across the organization to influence and inspire change
• Ability to understand and navigate the complexities of operating in a matrix global framework is required, along with the capability to implement flawlessly in high stress/fast paced environment
• Intellectual curiosity and learning agility are key for this role
• Proven track record to be highly collaborative & flexible – comfortable navigating through ambiguity with a diplomatic approach. Able to quickly adapt to shifting priorities and reprioritize accordingly

Education:

• A bachelor’s level degree is required, preferably in a Technical (Computer Science, Information Science) or Business area of study

Preferred:

• Digital Product Management
• Agile SDLC
• Lean Six Sigma
• Prosci Change Management
• Skilled Facilitator
• Design Thinking

Up to 40% travel between sites will be required

#LI-Hybrid

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :
$120,000-$207,000
Additional Description for Pay Transparency:
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time – up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time – up to 40 hours per calendar year Additional information can be found through the link below. http://www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

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