Food and Beverage Manager

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you’re enveloped by the same inspiration to discover, (dis)connect and create.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

The F&B Manager oversees shift operations for the Front of House team. This position reports to the Director of Food & Beverage.

Key Responsibilities

• Operations Management
  • Oversee day-to-day operations of all food and beverage outlets, including restaurants, bars, room service, and banquets.
  • Ensure consistent quality in food, beverage, and service standards to exceed guest expectations.
  • Maintain compliance with health, safety, and sanitation regulations.
  • Develop and implement efficient workflows and operational procedures.
  
  
• Financial Management
  • Prepare and manage the food and beverage department budget, including cost control measures.
  • Monitor and analyze financial performance, ensuring profitability and revenue growth.
  • Negotiate with vendors and suppliers to achieve the best quality and pricing.
  • Plan and execute promotional events to drive sales and enhance the guest experience.
  
  
• Team Leadership
  • Recruit, train, and mentor food and beverage staff, fostering a culture of excellence.
  • Conduct regular performance reviews, set goals, and provide constructive feedback.
  • Schedule and manage staff to ensure optimal coverage during peak and off-peak hours.
  
  
• Guest Experience
  • Collaborate with chefs and culinary teams to curate innovative menus and beverage selections.
  • Respond to guest feedback, resolving complaints and enhancing satisfaction.
  • Monitor and evaluate guest satisfaction scores, implementing improvements as needed.
  
  
• Strategic Planning
  • Stay updated on industry trends, introducing new offerings and service enhancements.
  • Partner with other departments to align food and beverage initiatives with overall hotel goals.
  • Implement sustainability initiatives, such as waste reduction and locally sourced ingredients.
  
  

The Hourly Range for this position is $66,000 – $86,000 per year. This is the pay range for this position at Alila Ventana Big Sur reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and education.

Hyatt is proud to offer exceptional benefits, which include

• Annual allotment of free hotel stays at Hyatt hotels globally
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off
• Medical, Dental, Vision after 30 days of employment
• 401K with company match after 1 year of employment

Ventana Big Sur colleagues enjoy

• Gas stipend for qualified candidates
• Complimentary daily meal

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• 5+ years of experience in a food and beverage leadership position, preferably in a hotel setting.
• Proven leadership and team-building skills.
• Strong knowledge of hygiene and sanitation regulations.
• Leadership and team management skills.
• Good organizational and time-management abilities.
• Familiarity with cleaning equipment and chemicals.
• Basic computer skills for managing inventory and reporting.
• Certification in food safety or sanitation (preferred).
• Strong financial acumen and knowledge of budgeting, forecasting and cost control.
• Excellent communication, problem-solving, and organizational abilities.
• Proficiency in food and beverage management software and tools.
• Certification in food safety and alcohol service (Food Handler’s & Responsible Beverage Service)

Work Environment

• Physical work requiring standing for extended periods, bending, and lifting heavy objects.
• Exposure to heat, humidity, and cleaning chemicals.
• Requires flexibility to work evenings, weekends, and holidays

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