Front Desk Representative

Welcome to Shine Social Brand, where we sprinkle a little stardust on your brand’s journey! We’re not just your average PR branding company; we’re a team of passionate storytellers, trendsetters, and dream weavers dedicated to making your brand shine brighter than ever before.

Job Description: Shine Social Brand is seeking a professional and outgoing Front Desk Representative to be the first point of contact for our clients and visitors in Cincinnati, OH. The ideal candidate will manage the front desk, provide excellent customer service, and assist with administrative tasks.

Responsibilities:

• Greet visitors warmly and assist with inquiries in a professional and friendly manner.
• Answer and direct incoming phone calls to the appropriate staff members.
• Maintain the front desk area, ensuring it is clean, organized, and presentable.
• Assist with scheduling appointments, meetings, and conference rooms.
• Manage incoming and outgoing mail, packages, and deliveries.
• Assist with customer service inquiries and redirect them to the appropriate departments.
• Maintain accurate records and perform other clerical duties as assigned.

High school diploma or equivalent.

Strong communication skills, both verbal and written.

Excellent organizational skills and attention to detail.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Professional and approachable demeanor.

Ability to multitask and manage time efficiently.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities
• Flexible work environment

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