Information Technology Associate

Overview:

Earn $24.00 – $25.00/hr.  

Joining our Califonria’s Great America team means you’ll provide associates and guests with exceptional service when they visit the park.

You’ll also…

• Analyze, prioritize, and respond to specific issues with Point-of-Sale, Debit/Credit, and related systems.
• Address IT helpdesk issues on-site and over the phone.
• Resolve in house and 3rd party software and hardware issues.
• Ensure adherence to defined policies and procedures within department and company-wide.
• Research, resolve, and respond to highly complex issues, providing expert and creative solutions.
• Perform upgrades and preventative maintenance to PC’s.
• Perform daily system routines. 
• Have other opportunities to learn and expand knowledge.

Some of our amazing perks and benefits:

• Paid Training!
• FREE Uniforms!
• FREE Admission to California’s Great America!
• FREE tickets for friends and family!
• 25% discounts on Food and 20% discounts on Merchandise!
• Employee-only RIDE nights, GAME nights and FREE FOOD events!
• Work with people from here, near and from all over the world!

Responsibilities:

California’s Great America is the top destination for thrill-seekers and families alike and premiere entertainment with 100+ acres of FUN. We want YOU to join us in making people happy!

As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future.

Qualifications:

• You!
• Expert knowledge of Microsoft Windows operating systems and Microsoft Office applications.
• High level of proficiency with Microsoft Office applications.
• Experience in troubleshooting software, hardware, and network problems.
• Working knowledge of network topologies (i.e.: Ethernet, 100BaseT), network protocols (i.e.: TCP/IP), and applications (i.e.: FTP, Telnet/SSH, VNC).
• Networking experience (an asset).
• Valid California Driver’s License (G2/G). Driver’s abstract is required upon hire.
• Ability to lift up to 50 lbs. and must provide own safety shoes.
• Availability that includes working flexible shifts on weekdays, weekends, evenings, and holidays.

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