International Facilitation Specialist

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The International Facilitation Specialist is responsible for developing solutions to international facilitation and ensuring associated regulatory compliance at Alaska Airlines (AS) and Horizon Air (QX). As an individual contributor, this role collaborates with various internal and external stakeholders to implement policy changes, optimize procedures, and provides recommendations which improve facilitation processes and support international initiatives.

Key Duties

• With limited direction, ensure effective implementation of compliance strategies for the entry and exit of passengers, crewmembers, cargo, and catering.
• Take initiative to advocate for internal policy updates across all impacted divisions in response to international regulatory changes.
• Administer and maintain the international facilitation manual across Alaska Airlines (AS) and Horizon Air (QX).
• Manage the tracking and mitigation of proposed penalties and liquidated damages, including leading the investigation and providing recommendations to prevent future fines.
• Analyze data to identify potential systemic root issues from irregularity reports and implement system-wide changes as needed.
• Maintain compliance for the master crew list and flight crew manifest APIS database.
• Act as a liaison with industry counterparts and relevant international facilitation committees.
• Network with local CBP offices at each of Alaska’s key international gateways to ensure effective communication and collaboration to support compliance and facilitate smooth operations at entry points.
• Advocate with internal teams for technology and policy-based enhancement of travel-related programs.
• Work together with Alaska Airlines and Horizon Air station management to establish and maintain direct relations with local government agencies that oversee the entry and exit of passengers, crewmembers, cargo, and catering to ensure compliance and smooth operational processes.

Job-Specific Experience, Education & Skills

Required

• 2 years of experience in international airline operations, policy making, or a related field.
• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
• Analytical ability to trend and track compliance statistics.
• Familiarity with reading, understanding, and interpreting government regulations.
• Thorough understanding of how regulations are created and become law, including an understanding of the U.S. Federal Register rule making process.
• Exceptional technical writing capabilities and the ability to produce clear, concise memos, bulletins and other company documents.
• Strong communication skills (e.g., verbal, written, and listening).
• Proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint, Outlook).
• Valid passport and willingness to travel for business regularly, including internationally.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Experience working with government agencies or regulatory bodies.
• Experience with policy development or management of regulatory requirements.
• Strong organizational and project management abilities.
• Experience with data analysis and reporting.
• Advanced problem-solving skills.

Job-Specific Leadership Expectations

• Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
• Create a diverse and inclusive culture where all employees feel safe, included and they belong.

Salary Range

$77,970 — $111,600 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 1/13/2025
Location Seattle – Gold Coast Center (GCC)
Equal Employment Opportunity Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA , immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
I: Y – ASMG
L: #LI-B
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Job Locations USA-WA-SeaTac
Requisition ID 2025-13628
Category Corporate & Operations

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