IT Specialist (ERP Applications Software)

You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.

Overview

• Accepting applications

• Open & closing dates

  04/01/2025 to 03/31/2026

• Salary

  $51,332 – $51,332 per year
  Negotiable

  
  
• Pay scale & grade
  

  NF 4

• Location

  1 vacancy in the following location:

  
  
  • Chesapeake, VA
  
  
• Remote job
  

  No

• Telework eligible
  

  No

• Travel Required
  

  Not required

• Relocation expenses reimbursed
  

  No

• Appointment type

  Permanent – Location: Chesapeake, VA – Headquarters

• Work schedule
  

  Full-time

• Service
  

  Excepted

• Promotion potential

  4 – NF-2210-04, Full Performance Level

  
  
• Job family (Series)
• Supervisory status
  

  No

• Security clearance
• Drug test
  

  No

• Financial disclosure
• Bargaining unit status
• Announcement number
  

  6156

• Control number
  

  834567500

This job is open to

Clarification from the agency

Duties

The purpose of the position is to perform the role of an IT Specialist, Application Software Support resource. The position is also responsible for performing the daily role as EDI (Electronic Data Interchange) coordinator of the EDI Systems. The Application Software Support Specialist will assist in analyzing, designing, documenting, programming, testing, and installing new Application systems or create/install modifications to existing Application Systems.

This position is also responsible for occasionally providing off-hours support for change management and participate in on-call responsibilities.

• Ensures all Applications are integrated with all modules of the ERP (Enterprise Resource Planning).
• Effectively resolves problems in a timely manner demonstrating excellent problem-solving and decision-making skills.
• Can work independently or lead small Application Projects and collaborates with assigned team members.
• Uses strong problem-solving skills and superior communication skills (email, phone, and in-person) both verbal and written.
• Become a subject matter expert for the ERP and CSC In-house Application Systems, ERP and CSC In-house Application processes and implementation.
• Maintain any updates necessary for CG CSC IT Applications specific documentation utilized for setup and troubleshooting the ERP and CSC In-house application Systems.
• Provide and monitor updates to the ERP and CSC In-house Application Systems.
• Performs operational tests on ERP and CSC In-house application Systems in test array or operational configuration prior to issue or installation to ensure proper operation and absence of conflicts with required security settings.
• Communicate with 3rd party vendors associated with the ERP.
• Executes and monitors the status of the EDI onboarding cycle of new vendors for store, warehouse, and ecommerce drop ship business process types. Provide document life cycle support research for internal and external teams. Respond to vendor requests for routing changes and testing.
• Performs other related duties as assigned.

Other duties as assigned.

Requirements

Conditions of Employment

OTHER ESSENTIAL INFORMATION:

• Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.
• Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.
• Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.
• Applicants may not be employed in the chain of command of their relatives.
• This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

Qualifications

Minimum:

1. Bachelor’s Degree in Computer Science, Information Technology or a high school diploma/GED and six years of appropriate related experience. Technical Certifications may be sufficient if the person possesses extensive senior level software development and technical experience.
2. 2 years analyzing, designing, developing, testing, and implementing complex software applications in an enterprise/business environment. Applications consist of vendor purchased software and in house developed software utilizing Microsoft Visual Studio.
3. 2 years of Project Management Skills with knowledge of SDLC (Structured Development Life Cycle).
4. 2 years of experience managing and maintaining EDI processes.
5. 2 years with Microsoft SQL Server Administration or equivalent knowledge working with similar Databases.
6. Ability to routinely lift 30 lbs.

Preferred (in addition to the minimum):

1. 2 years development experience with MicroStrategy Administration or other Business Intelligence tools.
2. 2 years development utilizing SharePoint.
3. 2 years of experience maintaining PCI or cyber security standards for a retail environment.

Education

Please read the “Qualifications” section.

Additional information

USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS:
By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.

• Paid Annual and Sick Leave
• Holiday Pay
• Medical/Dental/Vision Insurance
• Flexible/Dependent Spending Account
• Pension Plan
• 401k Savings Plan
• Life Insurance
• Short Term/Long Term Disability
• Tuition Assistance
• Paid Parental Leave

• Benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please read the “Next steps” section for more information.

• Benefits
• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.

  
  
  

  Please read the “How to Apply” section.

  If you are relying on your education to meet qualification requirements:

  
  
  

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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