Jr Network Administrator

Serverfarm is a leading developer and operator of data centers in North America, Western Europe, and Israel, and has key customer relationships with rapidly growing hyperscale, technology and network customers. In September 2023, Manulife Investment Management acquired a controlling interest in Serverfarm, which will allow the company greater access to capital to accelerate the expansion of its data center portfolio on a worldwide basis. The company is positioned to capture the growing demand for data center capacity that continues to grow globally, fueled by the rapid adoption of artificial intelligence and companies’ continued transition of data workloads and storage to the cloud.

Serverfarm has integrated innovation, sustainability and digital transformation into its mission and culture. Serverfarm developed in 2009 out of a need in the market to help customers become more efficient as capacity demands and data management challenges grew. The Serverfarm team began purchasing data centers from customers and leasing back the portion they needed. This strategy transitioned the company from a data center real estate owner into a data center developer and operator, resulting in a growing international portfolio of state-of-the- art facilities.

In 2015, Serverfarm developed its award-winning service platform InCommand with the goal of bringing together the three main elements of a data center: real estate, electrical and mechanical infrastructure, and the IT environment. This portal-based solution combines people, process, and platform, creating a cloud-like experience for data centers. Serverfarm delivers its sustainable Data Center Managemen t as a Service (DMaas) approach at more than 750 locations across forty-five countries.

We are seeking a motivated and detail-oriented Jr. Network Admin to join our DCIT (Data Center Information Technology) Team. In this role, you will assist in documenting, maintaining, supporting, and optimizing our network infrastructure. You will work closely with senior network engineers to ensure the stability, integrity, and security of our network systems. This role requires strategic thinking and the ability to collaborate with a diverse group of stakeholders.

Key Responsibilities

• Assist in the deployment, configuration, and management of network devices including firewalls, routers, and switches.
• Monitor network performance and troubleshoot network issues to ensure minimal downtime.
• Support the implementation and maintenance of network security solutions, particularly with Palo Alto, Cisco and OpnSense firewalls.
• Manage VPN connections using OpenVPN, ensuring secure remote access for employees and vendors while maintaining security and isolation.
• Configure and maintain Cisco switches, ensuring proper network segmentation and efficiency.
• Participate in network audits, documentation, and compliance efforts.
• Provide support for network-related service desk tickets and escalate issues as needed.
• Collaborate with cross-functional teams to enhance network performance and security.
• Respond to system outages and provide timely support to resolve issues.

Key Qualifications

• Associate’s degree in Information Technology, Computer Science, or a related field; Bachelor’s degree preferred.
• 2-4 years of experience in network administration or a related role.
• Understanding of networking protocols, subnetting, and VLANs.
• Hands-on experience with Palo Alto firewalls, OpenVPN, and Cisco switching.
• Familiarity with network monitoring tools and practices.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work well in a team environment.
• Certification(s) such as CCNA, CompTIA Network+, or equivalent are a plus.

$24 – $40 an hour

Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k, medical and dental. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.

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