Manager, Professional Relations & Operations – Remote

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Marketing
Job Sub Function:
Events
Job Category:
People Leader
All Job Posting Locations:
Santa Clara, California, United States of America
Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview

Shockwave Medical is dedicated to empowering clinicians with impactful educational programs that enhance patient outcomes. We are seeking a dynamic and experienced Manager of Professional Relations & Operations to drive the strategy and execution of high-impact medical education events. In this role, you will lead a team of event planning specialists, ensuring the flawless execution of both in-person and virtual education events that align with organizational goals and strategies. Additionally, you will be responsible for planning and executing events firsthand, overseeing all event planning activities while playing a key role in optimizing event processes, managing budgets, ensuring healthcare compliance, and collaborating with internal teams-such as education, marketing, and sales-as well as external partners, including faculty and vendors, to ensure the success of healthcare professional (HCP) education programs.

This role can be performed remotely and reports directly to the Associate Director, Professional Relations and Operations.

Essential Job Functions

Team Leadership & Development:

• Lead and mentor a team of event planners, assign tasks, provide guidance, and foster a collaborative work environment to drive the team towards shared goals.

• Ensure the team delivers exceptional customer experience for clinicians and attendees, driving superior feedback and maintaining strong internal and external relationships.

Event Planning & Execution Oversight:

• Oversee the logistics and execution of high-impact educational events, including local speaker programs, national education programs, fellows’ programs, HQ-based programs, and conference-based events.

• Direct the creation and implementation of event strategies and processes to support best-in-class execution.

• Manage scalable and efficient processes to ensure seamless and effective event execution.

Compliance & Quality Assurance:

• Ensure adherence to Healthcare Compliance guidelines, such as AdvaMed and MDMA Compliance Code of Ethics, in all event planning and execution.

• Ensure all events comply with company policies and industry regulations, tracking and reporting as necessary.

Performance & Analytics:

• Generate regular reports and dashboards to track event performance, providing insights to the effectiveness of programs.

• Proactively identify areas of improvement based on attendee feedback, evaluations, and post-event surveys.

Vendor & Budget Management:

• Oversee vendor identification, contracting, and relationship management.

• Manage event budgets, including faculty honoraria, attendee expenses, and other program costs, ensuring accurate reconciliation and adherence to financial goals.

Stakeholder & Relationship Management:

• Build and maintain strong relationships with key internal departments (Sales, Marketing, Education) and external stakeholders (faculty, vendors, clinicians) to ensure smooth event operations.

• Collaborate with cross-functional teams to align event priorities and educational needs.

Technology & Event Management Platforms:

• Utilize and manage event management platforms, such as Cvent, Salesforce, Speakcore, and other CRM tools, to plan, track, and execute events efficiently.

• Optimize event management platforms to streamline workflows and provide accurate data analysis and reporting.

Project Oversight & Coordination:

• Manage multiple concurrent projects, balancing timelines, budgets, and resources effectively. Ensure cross-functional collaboration and alignment on project goals and deliverables.

Qualifications

• Bachelor’s degree or equivalent experience required.

• Minimum 10 years of event planning or related experience, with at least 1 year in managerial or leadership capacity. 2 years of experience in the MedTech or healthcare industry preferred.

• Proven experience in managing a variety of educational programs, including webinars, third-party event sponsorships, conference symposia, and more.

• Strong analytical skills and the ability to use data to drive decisions and optimize event programs.

• Deep understanding of medical education, clinical applications, and regulatory guidelines within the MedTech or healthcare industry.

• Advanced knowledge of Healthcare Compliance guidelines and best practices.

• Expertise in managing and utilizing event management platforms such as Cvent, Salesforce, and other related tools.

• Experience with managing or facilitating HCP consulting agreements, documentation, and reporting.

Preferred Skills:

• Experience working with key opinion leaders (KOLs) and internal stakeholders.

• Strong project management skills with the ability to manage multiple projects simultaneously.

• Strong communication, presentation, and relationship-building skills.

• Experience managing educational events in a fast-paced, highly regulated environment.

• Proficiency in reporting and analytics, tracking KPIs, and evaluating event impact.

Travel Requirements:

• Approximately 30% travel is required to oversee and support events.

The anticipated salary range for this position is 114,000.00 – 229,000.00 USD Annual

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits:
• Vacation – up to 120 hours per calendar year
• Sick time – up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time – up to 40 hours per calendar year
• Additional information can be found through the link below:

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit .

The anticipated base pay range for this position is :
114,000.00 – 229,000.00 USD Annual
Additional Description for Pay Transparency:

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