MCI Patient Dining Concierge, Food Services – MCI, FT, Varies

Baptist Health South Florida is the region’s largest not-for-profit healthcare organization with 12 hospitals, more than 28,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.

Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.

This year, and for 24 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, based on employee feedback. We’ve also been recognized as one of America’s Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report 2024-2025 Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.

But really, the reason we’re excited to come to work is the people.

Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it’s like to be in their shoes. Many of us have been patients here and have had family members as patients here. We’re committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we’re all in.

Description

Job responsibilities may include, but not limited to: prepare assemble and deliver patient meals in accordance with quality, service, infection control and food safety standards. Serves guests while always maintaining positive customer/guest relations. Appropriately replenishes food prep and supplies. Follows all aspects of high quality food preparation and service. Follows aligned procedures in the Cafe to assure patient and/or guest receive meals according to order and safety guidelines. Expedites trays in an organized, accurate timely manner. Delivers Tray with appropriate time management skills and follows patient privacy and service excellence as a priority to the job function. Utilizes excellent communication skills while interacting with patients, staff and guests. Establish rapport with customers and displays empathy and compassion over the phone and when delivering trays. Able to process and deliver supplies. This position has a multifaceted connection to the safety, comfort and overall satisfaction of our customers. Estimated pay range for this position is $16.00 – $17.25 / hour depending on experience.

Qualifications

Degrees:

• High School Diploma, Certificate of Attendance, Certificate of Completion, GED, or experience required.

Licenses & Certifications:

• Food Safety.

Minimum Required Experience:

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